Sept 3rd, called to cancel my phone service and was told the cancellation would be taken care of by October 3rd after one month notice.Everything seems fine until I found out accidentally that the primus phone number was still in use because someone called my old phone number and got transferred to my cell phone.

I immediately notified the customer service department and the nightmare began. I receive two to three emails everyday from difference service rep. Some making accusation of my not following up and not porting out my old phone number hence they didn't know "what I would do without the old phone number" (god knows how lame this excuse is); some making outright accusation that I was "evidently" aware of my phone number was still active because I still got it transferred to my cell phone, hence I must have intentionally taken a free ride with Primus (HA! a one week free ride!

For God's sake, I sent them the first email telling them there was a mistake!!); ONE PERSON sent me an email using paragraphs of CAPITAL LETTERS telling me it was my fault and cancellation charge will apply. CAPITAL LETTERS throughout the email. Can you imagine this company hires people who YELL at their customers in email????!!!!! WHAT KIND OF COMPANY IS THIS????!!!!

To date, October 22nd, I'm still in fighting with them.

I will not give up, I have their initial confirmation email and all the rude emails later on.

If necessary, I'll bring them to court if that's what it takes.I am not paying the October bill after October 3rd, and I am not paying the *** cancellation fee.

Had an Experience with Other Company?

Write a review


Terms of Service
Post Comment

You May Also Like

Other Company - This video speaks for itself. Management walks by this several time a day. Disgusting! Other Company "This condition has been there for months. The management has to walk by this several time a day. The bank cannot expect customers to be welcome with this filth. When..." Read more Other Company - Beware purchasing a "Cozy Trike" from epizontech.com Other Company "This review is about the people who sell this bike. The bike itself is OK, although badly welded and painted. The problem is, other than placing an order you cannot..." Read more Other Company - Auto Credit - Review in Financial Services category Other Company "Honesty sometimes will get you know where...... I was denied a loan by this ridiculous, over interest charging company because i wanted to finance a $4000.00 car, in which i..." Read more Other Company - Beware Joseph Gene Yungwirth (Joe), *** artist, contractor, plumber, electrician scam Indianapolis Indiana Other Company "Joseph Gene Yungwirth, aka Joe Yungwirth, stole over $21,000 from me in a *** artist contracting scam. I hired him to rehab a house in Indiana. He demanded weekly payments..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more The Childrens Place - Racial profiling The Childrens Place "Today I was giving the most horrible customer service experience. Early today I called to put 2 items on hold prior to my visit to pick up later. During my..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more Ericdress -  Color Blind Ericdress "I ordered a formal burgundy dress that they had on their website. I ordered it the end of August but they did ship it in time for my event but..." Read more