People do yourself a favor never an I mean never buy anything from this store. I bought a box spring and mattress with a bed frame, told them I wanted wheels on the frame, when everything was delivered they sent a frame without wheels. Called the store it took two and half weeks to get a frame with wheels, when the new frame was delivered the technicians said all they had to do was put the wheels on the existing frame, it trusted them to know what they were doing, this was Sat 10/8/11, on Sun 10/9/11, I tried to move the bed and the wheel broke off, called the store and spoke with the salesman Paul, who promised he would call me today(Tues 10/11/11) no call, I called the store @ 2:00 pm, was told Paul is not working today, asked to speak with the manager, someone by the name of Dan got on the phone, after a useless conversation with him, and no promise of new frame by the coming Sat (10/15/11), I am expected to sleep on a bed with a broken frame. i told him if they did not get me frame by Sat 10/15, I would go purchase a frame elsewhere, he didn't even tried to resolve this more or less I should do just that, so much for good customer service, and they will not credit back my charge until they p/u the broken frame, which is suppose to happen this sat 10/15, so much for good customer service. I only wish I had read all the bad reviews before I went to this store in Secaucus, NJ. I strongly suggest that you do not purchase anything from

this store. Rest assure I will be writing the Better Business Bureau of NJ.

They S--K with a capitial S, I am more than pissed

Review about: Customer Care.

Had an Experience with Other Company?

Write a review


Terms of Service
Post Comment

You May Also Like

Other Company - SCAMMING ON FINANCIAL INSTRUMENTS Other Company "Please beware of this team of fake providers working on the sale and lease of financial instruments (BG, SBLC, BANK DRAFT). They belong to a TEAM OF AFRICAN SCAMMERS in..." Read more Other Company - CONVICTED! Consumer magazine "Objective" owner Adi Jorbin for consumer fraud Other Company "Please be careful out there when reading consumer surveys and other items related to the consumer survey magazine called "Objective" or it's earlier name "Objectivi" which is owned by Adi..." Read more Other Company - Review in Other category Other Company "I was meeting a person who claimed to be a worker there to buy an item off of let go from there I figured hey its a public place and..." Read more Other Company - Monsis sux Other Company "new mexican rest food wa great but we never got chips and salsa. i didnt ask 4 it cause i presumed it would be a extra charge. but wife noticed..." Read more Equity Finance -   Business Loan - Apply For Quick Personal Loans Equity Finance " we give Credit Personal Loans, you can get instant loan/money for a wide range of your personal needs like renovation of your home, marriage in the family, a family..." Read more Similitudeinc Dot Com - BTC ADDER SOFTWARE THAT IS WORKING FOR ME IN 2017 Similitudeinc Dot Com "I want to share my experience with what is called money adder software. I earlier came across Paypal adder in 2013 and lost several thousands of dollars buying different ones..." Read more Clark County Courts - Rena Hughes Clark County Courts "This alcoholic should not be in charge of the future of our children! She is a bias and unfair Judge not looking at all the facts. Case in point I..." Read more Gutter Helmet - Great so far Gutter Helmet "Purchased home in Jan 2017 with gutter helmet already installed. Had a few issues with water runoff and icicles. After reading the warranty and looking on line, found that the..." Read more