Product: Window Clear all filters (10 of 10 reviews match)
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3.8
Details
June 22,2019 I tried to order a window without the brickmold trim on it,they say it's not an option. Last year I was able to order the same window without the brickmold trim. They don't know and can't explain why that is. I called the manager there they did not pick up...
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2 comments
Anonymous
#1706302

Are you looking at a wood or a vinyl window? Certain series of the vinyl window have the brickmold extruded as part of the window.

Wood windows will come standard with the brickmold. The computer program may no longer offer the removal as an option. Did they offer to contact the manufacturer of the window for a custom quote without the brickmold?

It is also possible that the manufacturer in an effort to streamline production no longer offers the option of ordering without the brickmold. If this is the case order one with the brickmold and remove it when it arrives.

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Review
#1566155 Review #1566155 is a subjective opinion of poster.
Product
Window
Reason of review
Order processing issue
1.2
Details
I ordered a window 46 x 60. Window arrived several weeks later. Wrong size and was damaged. Frame was badly bent in two places. Shipping box showed no indication of damage. The box was perfect. Packing material tight and window was well protected. So perfect I question...
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Review
#1288743 Review #1288743 is a subjective opinion of poster.
Product
Window
Cons
  • Lack of business ethics
Reason of review
Return, Exchange or Cancellation Policy
Loss
$470
Preferred solution
Full refund

Auto Glass Now - Waiting

Bought window they sold me the wrong window they want me to bring it back and wait a month plus for the refund even trid to get me to buy another one
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Review
#1262627 Review #1262627 is a subjective opinion of poster.
Product
Window
Reason of review
Return, Exchange or Cancellation Policy
Over the years at least 15 of the window glass have gone bad, the first round (10 pieces of glass) it took me 6 months of fighting with the ownership to replace the windows and the second round (5 piece of glass) it took me over a year to get them to replace the glass.
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Review
#1179484 Review #1179484 is a subjective opinion of poster.
Product
Window
Reason of review
Warranty issue

Mark Four Enterprises - Had windows n siding done by Mark Four terrible to reach

1.0
Details
Latch broke on window. Small piece of siding missing. Lifetime warranty. Unable to reach anyone
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Review
#1099229 Review #1099229 is a subjective opinion of poster.
Product
Window
Reason of review
Bad quality

Other Company - Thorough

We are satisfied with our windows. Although priced higher, they are from a technical standpoint a solid window system. As a former NASA engineer, I was disappointed in the inability of our sales rep to answer some technical questions I had, although as someone with an advanced degree in aerospace engineering, it was way above his pay grade. I have discovered the light infraction to be about .0014 degrees less than what I'd like, but it's satisfactory. The glass should be about .011308 millimeters thicker, but it does the job. As far as the seal itself, I am not certain it will withstand a drop in barometric pressure that would take it below K301.89 degree Celsius, but that would indicate extreme weather conditions. The vinyl extrusion framing, while below the 8.314 Panometer reading I would have liked, seems to hold up well. All in all, we are pleased with the windows.
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Review
#1060845 Review #1060845 is a subjective opinion of poster.
Product
Window
Reason of review
Good quality
Meanwhile, another window crashed! I can't shut it. Its open like I'm trying to clean it. I called them and they'll look at it. I feel like they wont fix it with the other windows and I'll end up paying for another visit to fix their "guaranteed windows". I don't know...
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Review
#1056732 Review #1056732 is a subjective opinion of poster.
Product
Window
Reason of review
Damaged or defective

Window Review

My windows don't open, the slider mechanism seems to be broken
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Review
#967929 Review #967929 is a subjective opinion of poster.
Product
Window
Reason of review
Damaged or defective
I bought a Lennar home in Minnesota and winters get very cold (no surprise).I have a severe condensation problem on my windows and when I called customer service for help, it was nightmare of an experience. She was rude, spoke down on me and totally blamed me for the...
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1 comment
Anonymous
#1247041

The only way windows will accumulate condensation is if the interior humidity levels are too high. This is the 'popcan affect' of condensation due to warm, moist interior temperatures and very cold exterior temperatures. So I would say the builders service department is correct though it should not be necessary to control humidity levels but rather monitor daily and make sure humidity levels are right around 35% at any given time in winter.

Review
#847191 Review #847191 is a subjective opinion of poster.
Product
Window
Reason of review
Poor customer service
2.0
Details
All repaired windows are exterior and double paned glass. My picture window has the same problem and will soon be unable to view out of it. Does anyone know if there's a class action suit regarding the failure of these windows which are installed in Lennar built homes...
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1 comment
Anonymous
#1159854

there may be a warranty from the window manufacturer. Look on the metal between the panes of glass for that info.

Review
#844347 Review #844347 is a subjective opinion of poster.
Product
Window
Reason of review
Bad quality
Loss
$2500
Preferred solution
Full refund