Will not identify reason for calling
This agency called my house asking for my mother, who is out of town. When I requested to know what the call was regarding (so I could give them her cell number if it was important) she refused and demanded to know if I am my mother.
She would not divulge why they were calling until I said who I was, which I will not do to a stranger calling MY home. Then the lady INSISTED to know who I was before they tell me what the call was regarding. Then she got angry and hung up on me. This was inappropriate.
You call my house, you tell me who you are. If you do not know who I am, then DO NOT CALL ME.