Will not give refund
I received a statement stating I have 18.37 credit. Have called on 12/01/10 they said they would send it out in 14 to 21 working days.
Called again on 12/30/10 said the same thing called again on 1/26/11 still no check tried calling today asked for a supervisor suddenly their system is down, but accepted my information to get to a customer service rep.
This is not a way to treat an old customer that my want to work with them again. There will be no good comments about this business to anyone I know.