Will not follow commitment
We have been a customer for 7 years. In the past three we have had repeted problems with the care this company gives to its customers.
They constantly have turn over in customer service and Billing. Management has not way to or dose a poor job of communicating the terms of the agreement to Billing. Billing is argumentative, They disconnect service regardless of management instructions, They drop off disconnection notices regardless of a perfect payment record because of poor management controls. They blame the problem on outside issues, yet it continues to occur.
When you try to correct it by calling upper managment the receptionist gives you the third degree.
This regardless of what sales tells you is not the best choice of a carrier. President of a 70 employee business.