Customer service
1 comment

Ordered an "Original USB Charging Anti-Theft Backpack - Black" from them on August 18. Have, to date (Sept 1) received nothing, no confirmation email, no tracking number, nothing.

Luckily I used Paypal, who had a telephone number on the receipt and a cancellation policy. Called the number listed on my PayPal transaction (800-400-0388) and got a recorded Voice Message saying to 'wait for the next agent'. Did that 5 times and never got through. This was despite phoning in the afternoon, when they are apparently 'open'.

I'm going to file a dispute with Paypal. How can they even have a Paypal account still?

Product or Service Mentioned: Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

I ordered that bag too and received a poorly made backpack that does not resemble the one in the Facebook ad. It was stained at the back. Just awful, Fit for the bin!

You May Also Like