They say they won't send a statement over the phone. No statement, no money.

How do I find out my 16 digit number? I need it to call them back. i don"t know it without a statement or bill. Very frustrating!!!!!!

All phones are automated, or they say it has been disconnected,or you cannot reach this number.What kind of scam is capital one running.Bad business.I hope the government doesn't bail then out.

My question is ? How can I talk to a person?No statement, no money, no statement, no money, no statement no money!!!!!

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