Seller: American Home Shield Product: Water Heater Repair Clear all filters (0 of 29 reviews match)
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Fast forward a couple of weeks and my water heater goes out. Unfortunately they send out the same company. The plumber states the water is "not brown enough" and then leaves. He never even looks at the water heater. We know this because there were boxes in front of it...
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Anonymous
Rachael

.....and it was gas....

Anonymous
Dont even

Here is the reason: money. AHS takes the customer’s $500-900 per year for the policy, and they have to pay out less than that or else they lose money. Their customers hope to ...

Product
Water Heater Repair
#1370196
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00 claimed he didnt have replacementand we'd have to wait 5 days to repair. No water for 5 days really? He left. We had to purchase out of pocket a water heater all the fittings at home depot and install it ourselves at 8pm. This is so unacceptable. To rely on a...
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1.3
Product
Water Heater Repair
#1272483
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I had a problem with my water heater and I still do. They replaced the water heater but still I am having issues. They came back once after installing new water heater to replace a valve because it made loud sounds. Now after another month the water heater is making...
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Product
Water Heater Repair
I didn't like
  • Call waiting time
  • Warranty service
  • Do not answer service request phone line
#1272397
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American Home *** is a scam, called for service on my hot water heater which is making loud popping sound and only putting out luke warm water. Took off work for an 12 to 4 appointment, the service tech showed up at 6:45 asked me a couple questions and said he would...
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h.kitchener
h.kitchener

My plumber says that flushing the water heater regularly may not really be any good for them. Who knows? In your case, a twelve year old water heater should just be replaced, ...

1.0
Mecca,California
Product
Water Heater Repair
#1256489
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Our water heater went Oct.29 2017,had a contractor from AHS come out and he said it was leaking internally,had to get his supervisor to look at it. When supervisor came spent more time looking around water heater and then came back with addictional chargrs of 1988.00...
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1.1
Product
Water Heater Repair
I liked
  • That i chose bge
I didn't like
  • Customer service for american home shield was a 3o minute wait
  • Being on hold and simply awful incompetent service
#1124915
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AFTER SEVERAL YEARS OF PAYING FOR HOME WARRANTIES WITH NO PROBLEMS OR CLAIMS, WE FINALLY HAD A HOT WATER HEATER PROBLEM. THE TECHNICIAN SENT TO OUR HOME, STATED THERE WOULD BE AND ADDITIONAL 650.00 fee to replace the water lines, gas line Ect... Not being satisfied...
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2.4
Product
Water Heater Repair
#1074074
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Say something big goes out, like a water heater. If that water heater needs a new expansion tank, due to code (can't replace the tank without doing the expansion tank), then you get to pay extra for the expansion tank. And, if it upstairs, that is extra. And, if you...
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Product
Water Heater Repair
#1048062
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Our water heater has been out for over 2 weeks. We filed a claim online with American Home Shield (AHS) immediately and were assigned to a vendor. The vendor came 3 days later (which was miserable at the time - we had no idea how inadequate and unaccountable AHS would...
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Anonymous
Anonymous

Same thing. We waited over 3 weeks to get a dryer fixed and calling customer service is an absolute nightmare. It is staffed by young, very *** people who do not listen to you...

Anonymous
Anonymous

Same type of thing for us at 2weeks for replacement and they can't get us scheduled for another 7 days. Awful customer service and a vendor that wanted to rip us off of non c...

1.0
Product
Water Heater Repair
#1031980
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Water Heater Repair Review

Hot water heater went out Thursday called them immediately, contractor came out Friday, and never heard back from them all day Friday. These people expect their payment on the day it's due, but want their customer to be without hot water. Do not waste your time or money on AHM
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
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Turnaround Time
Value for money
Warranty
Website
Product
Water Heater Repair
#1019441
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I recently had a heat that required repair. After the technician completed the diagnosis and submitted it to American Home Shield, they decided that they would have the technician modify the heating unit and then put in replacement parts. As the consumer, I was left...
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1.4
Product
Water Heater Repair
#996165
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