Dhgate - Customer saisfaction
I contacted dhgate via their system within 48 Hours of receiving the product because I thought it first perhaps is perpetual motion and you needed to keep your wrist moving all the time so I waited that long. However, it did not work so I don't if i d h gate they said that in turn they would open an escalated investigation.
Then they continued to said ask for evidence I sent them pictures video to the seller Fuji 0:03 and to them. They said that the seller did not contact me within 24 hours to contact them back and they would get in contact with yourself. I have called them every single day for 6 weeks other than yesterday. I get the same answer you didn't send us any notification I have sent them notification over and over again.
So if you want to spend your money and lose your money do business with dhgate. This watch was $80 where I got was maybe worth $10 if you would spend $10 for a watch that doesn't work this is more of a paperweight. Just don't do business with these fools because you will lose money.
Fujimin003 will steal your money and dhgate will help them to do it. I swear to you they are both nothing more than thieves!!
DISPUTE - Don't ask DHgate to mediate, they are unfair!!!
I have received a message from DHgate about my dispute case, and I am very unhappy with the solution.
As from the order number (365642912) yes, its existing, unlike your 5 star reviews :) - , and from the messages between the seller and me they should have seen that I received a broken watch, I also made a video evidence about it, but can't reach an agreement with the seller. He wanted me to return the item, which I bought for 72 USD, and the shipping from the EU to China is at least 40 USD and 2 weeks to there, than another 2-3 weeks to have the new one!!!!
The broken watch is not my fault, why is this unfair solution??? BTW there is no point in sending it back since I have to find a watch-repair man who solves this ASAP. I am a re-seller and my client is waiting for his watch right now, I don't have time for this. Now, they wants me to wait for the Seller, giving me his address and the way HE WANTS ME TO send his *** item back.....
nightmare. What should I do now?
Call the Chinese police or customs? LOL
Stndrdz - *** returns policy
6221 N. Mascher st.
Philadelphia Pa 1912
Dear Sirs. Ive been asking anout my qiavo watch since Jult of this year .Ehen i received it it was defected. Since then i got thtee responses. I was told the ]roduct woild be shipped out when nect orders were leaving that monday you saiid it would take 5-7 daus i have yet to receive my product.Why the dishonesty. Ive done what i was asked took pictures of the watch and everything. I love the product bit your rrturn policy sucks its beem 7weeks and o havent received. *** so i sit with a damaged product that doesnt work. Your policy of retu=ns are full of *** You dont consider peoples disatisfaction of your product. I am totally upsetthat you would say and do such a thing
Dhgate - Cheaters liars and thieves
Paid $80 for a watch that was nothing like its picture and does not work. Dhgate does not help the buyer they stand behind the seller because the seller sent me pure *** and dhgate does nothing to help you.
They are a rip-off do not buy through this company. You're better off buying something on the street
Wish - The watch I ordered doesn't work its on it's way back to u
I want a replacement for the watch
Lazada Philippines - Cancelled Refund of Couple Watch
Well, Lazada just cancelled my refund of a couple watch they were selling. Of course, I would get disappointed of what happened because it was not my faulty that the product was damaged in the first place. Honestly, why would I even lie that a certain product is broken in the first place, right?
The watch arrived to me and i opened it and it has a crack on it. So, as a response to the situation, I applied a refund of course. And after three weeks of waiting, it just gets cancelled and rejected.
How am i suppose to feel?
I would accept if Lazada would eventually reprocess my refund now and accept it, and I would forgive them for the time I wasted waiting.
Hoping this will get to the company fast.
Dhgate - Order #356028330 Faulty watch.
Bought a watch which ended up being faulty, the seller was wristwatch 111. They stopped communicating. DH Gate has also stopped communicating and left me hanging.
Dhgate - Doesn't stand behind customers
I purchased a watch from a supplier on dg gate. The watch got to me not working correctly.
Contacted seller and couldn't get resolved. Contacted dh gate and they offered me $30 credit on a $200 watch.. broken watches dont get fixed for $30. Then the seller told me to send the watch back.
I spent $45 to send it back and never heard another word. Dh gate did nothing saying i didn't provide them enough info even though i provided them multiple videos.
Then they removed my negative feedback for the seller.. dont buy from dh gate unless you like to gamble
Replicahause - Bad quality
I bought two AP watches, one came with the stem that wouldn't go back in once i pulled it out to wind. Had to send it back. Pain in the butt. The replacement watch i received didn't keep time. Hands wouldn't move no matter how much winding you did.
I don't know who is doing their quality control but they cant be checking the product before mailing, two out of three watches being not in good order is not a very strong percentage.
great website and pics on site, quality of actual work doesn't meet it.
they do return calls and emails, i will say that for them. I can not say i would recommend using them, thats for sure I would buy from another vendor until i hear they improve
Wish - Vendor stole £90 still no satisfaction
A vendor sent me a small ladies round cheap QUARTZ WATCH WORTH £1, i saved up for 5MONTHS to buy 3 perticular high quality Square! AUTOMATIC watches for £90 for my children i dont see much. Im living on disability benefit of £73 a week! So you can see my upset. Im disabled, suffer stress, anxiety, depression and suicidal thoughts im so upset and you are all dragging youre heels over a mistake thats not mine its vendors fault. Ive been through the returns process handfull of times keep being told that returns lablel has been emaild! Well ive not recieved it im also told my new email tried to change to which is the yahoo (hotmail no longer in use) one is already taken thats impossible coz ive had it for ages with yahoo and im the only one with it. I also do not recignize the user name you have for me either somthing seriously wrong with youre site.
Here is order number for the 3 watches i paid £90 for
UG910168787CN ive tried to add pic of wot i paid for and wot i recieved in erorr and you can see theres no question that item is wrong even the packet it arrived in wouldnt be big enough for one of the very large style wathes i ordered let alone all 3 i ordered and paid £90, who ever bought this cheap watch has my expensive 3!!! They put wrong labels on packets in a mix up!! £90 is nearlly 2 weeks income for me!
PLEASE PLEASE PLEASE RESPOND
ASAP AND STOP IGNORING AND PROTECTING THE THIEF WHO STOLE FROM ME HIS USER NAME IS "enghuania"
order No: UG910168787CN
"PLEASE PLEASE RESPOND IM FREAKING OUT AT MY LOSS AND TOTAL LACK OF HELP FROM Wish!
Regards Mr P Lovegrove