Seller: American Home Shield Product: Washing Machine Repair Clear all filters (0 of 47 reviews match)
filters
Seller:
State:
Show
City:
Show
Product:
After almost 20 years, this has by far been the worst experience ever. Service called placed on Oct 13 for service to the washer. After waiting 5-7 days for one part - I was told the part was never ordered and they were not willing to expedite to make up for their...
Read more
1.0
Product
Washing Machine Repair
I didn't like
  • Inability to provide clear expectations for resolution
  • Not being problem solvers
#1399456
Reply to reviews
I have been waiting six (6) weeks for the resolution to the problem with my washer. First I was told that it needed a timer. Timer had to be ordered and when it came . Technician claimed it was defected. New one ordered and was not the solution. Tech. now says it's...
Read more
Anonymous
Anonymous

What is the BBB going to do about it? That’s a complaint forum, just like this one. There are so many complaints against ALL the home warranties, but does that stop anyone fro...

1.0
Product
Washing Machine Repair
I didn't like
  • Some subpar contractors
  • Being displaced for over a week and no end in sight
#1346646
Reply to reviews
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
American Home Shield - DO NOT USE THIS COMPANY! Theives!!!
If you own a home and are looking for home warranty, do not use this company, or any co that is part of there parent co. Live in Southern California.Paid my $75 copay, technician came out, found rubber and plastic in filter. The washer started leaking in the front and...
Read more
Anonymous
Anonymous

Sounds like your machine is shot and you should just go buy a new one. Eight years is a long life for any appliance anymore. Save the copays, premiums and hassle by purchasing...

1.0
Product
Washing Machine Repair
#1200455
Reply to reviews
Show

American Home Shield - Spending $ 200/ month to do my laundry at public laundry.

Due to insufficient parts at AHS my laundry machine is still not fixed yet since last 1 month (30 days)and today again I am on waiting list to get repaired my washer by AHS. No time frame from AHS.......
1.0
Details
Advertised vs Delivered
Product
Washing Machine Repair
#1143218
Reply to reviews
My washer was robling and I called Homeshield.They send an unqualify tech who twice arrived with inadequate tool. The third visite after wasting my time the washer flooded the laundry room and the tech claimed the washer has to be replaced.Waiting on the line with AHS...
Read more
Anonymous
Joseph Poto

To get action if you are having a problem with AHS, go to their facebook page and write them a true nasty. We had to and we got results quickly. Especially after informing th...

Anonymous
Mary K

I’m having the same problem. My washer needs to be replaced according to the service guy. I was on hold with AHS for two hours for nothing. I tried to call again closer to the...

1.1
Product
Washing Machine Repair
#1134905
Reply to reviews
More than ten days ago we requested a service for our washing machine. After sending a company out to look at or washing machine, the company sent someone, claimed to order a part or pars for our machine and they have not returned. Our house smells from the standing...
Read more
Product
Washing Machine Repair
#1128791
Reply to reviews
We had a repairman come to service our washing machine on Monday, October 23, 2017. We were told it would take 5 working days to get the parts. We called on Monday, October 30th and were told the part did not come in. We called again yesterday, October 31st and were...
Read more
Product
Washing Machine Repair
#1124400
Reply to reviews
The AHS rep was very friendly and understanding, he said he would call the repair company, expedite the part, see about getting my money back for the laundry mat and call me back. Guess what? He never called me back! On Sept 12 I called AHS again (actually had to call...
Read more
Anonymous
Tevita

WORST COMPANY EVER. I READ EARLIER POST AND AM EXPERIENCING THE SAME THING. WHAT A WASTE OF MONEY TO BUY THIS INSURANCE. Per AT Appliance, AHS will order required parts...horr...

1.5
Product
Washing Machine Repair
#1104518
Reply to reviews
Show

American Home Shield - Washing machine knob

AHS sent out tech to fix the knob on my washing machine that just kept spinning around so I couldn't use at all to start cycle. Here is how this guy made the repair: pulled the panel off on top of washer and added zip ties! That's it! No parts and I not only had to pay the 81.00 fee but monthly fee too! I could have done that repair myself! Zip Ties !!
Product
Washing Machine Repair
#1076483
Reply to reviews
AMHS technicians have left my house flooded From they made And refused to fix the problems that they caused (ripping a door seal on my dishwasher while repairing a control board) They have also left me high and dry for weeks and sometimes a full month before parts and...
Read more
1.4
Product
Washing Machine Repair
#1018576
Reply to reviews