Everytime I go into the Northwood branch in Safety Harbor Fl. to cash a check I get harassed by the same teller.

She tries to get me to get a debit card. I tell her I'm not interested. She then makes me display my drivers license for Id. even though she knows me.

The tellers standing beside her also mention to her that they know me. This doesn't matter to Miss Santo. This is HARASSMENT. You have a problem that must be fixed if you intend keeping your customers.

I find this hard to believe that Miss Santo does this only to me. I briefly talked to her supervisor and it seemed to me she was more interested in getting me a debit card I didn't want. I have been using this branch since 1983.

It's been going down hill, but it appears you hit bottom. Claire Dragotto

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