Product: Warranty Clear all filters (14 of 14 reviews match)
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Purchased a recliner/sofa in 2015.Have had several issues and after a struggle every time they have fixed the problem. In Oct/Nov 2017 we had seam separation and tears. They said our pets did it, which they didn't. They ordered us a seat at no cost and said they would...
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2.2
Product
Warranty
#1189416
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Sears is a trusted brand and most people take the extended warranty offered by the company because they believe that they will not be short-changed by the company. When I read your article, I was aghast at the poor service standards of the company. They charge...
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Product
Warranty
#1097840
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Even my extended warranty has been refused. I called them couple of times, no good news. Though I still have my extended warranty until 2017 but I called them, but they refused. Said that it is not covered. Now does anyone knows where to get a replacement for less $...
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2.8
Product
Warranty
#965043
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Warranty Review

A piece of junk. No cooperation from mfg or dealer. Dealer said warranty was bumper to bumper on two occasions. NOT. Big Country RV, Bend Or. Just said "You should have read the fine print". 18 problems later and lots of money, it may be fixed. It is going away in the spring cant deal with it anymore.
Product
Warranty
#954580
The warranty offered by furniture row is down right horrible. I was told when purchasing it that I'd have the option to swap out or if the furniture was discontinued i get 100 percent instore credit on my next purchase as long as its in the warranty time frame. Thats...
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FRCustomerService
FurnitureRowCustomerServi
Furniture Row Verified Representative

Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience at Furniture Row. We are sorry to hear that, and we'd like to speak with...

2.7
Product
Warranty
#953129
They push and push the warranty services they offer and don't stand by their word. I purchased a $3,000 couch and a $500 warranty plan. I called to have the couch serviced and they said the damage was 9 days ago and had to be reported within 5 days. They denied my...
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1.8
Product
Warranty
I didn't like
  • Poor customer service and communication
#940748
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He offered a deal on my car for extended warranty. After I looked closer at the paperwork (and yes, I realize it was my mistake that I didn’t look closer at the dealership. How silly to think I could trust the information given to me) it turned out the warranty was...
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Product
Warranty
#934946
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My product broke just a little outside of 30 days but I thought no problem I paid for their insurance plan.When I took my product back to the Avon, CO store the managers basically said too bad! You could send it to the company that insured for Sports Authority and ask...
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1.0
Avon, Colorado
Product
Warranty
#856487
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The first 2 times I wasn't smart enough to get warranty. My latest purchase was a washer and dryer. This time I bought a warranty. To my surprise I didn't even get to use the warranty because the dryer was broke within the first week. So instead of waiting for it to...
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Anonymous
Anonymous

HHGregg didn't build the products you purchased, they just sold them. Maybe you just have bad luck. Or maybe you just keep buying cheap appliances. Spend a little money and ta...

1.5
Product
Warranty
I didn't like
  • Refund time and process
  • Quality of product received
#846177
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In a year of buying a flat screen tv. I had problems with. I thought that the extended warranty was a good thing. Going on the phone,waiting an hour for service and finally had someone come to my house 3 weeks later. I've called several times the best buy store and...
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Product
Warranty
#340487