According to management at provident funding, they are not allowed to waive any late fees. I have had my loan for 9 years and have never been late.

This month I happened to make a mistake on my bill pay making my payment late by 3 days and they wouldn't allow me to waive the late fee. What a bunch of ***. Are they that superior that they wouldn't do that for a loyal customer?

I also called a different dept and they too indicate that they don't waive late fees. These companies are all a bunch of a crooks.

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