I ordered Viaprin on 3/22. it was free trail -- I had to pay $9.41 S/H & was carefully told that If I did not cancel within 10 days that I would receive subsequent orders authomatically at a charge of $47.62.
I was given a specific date of 4/1 to do this. I rcvd the product promptly. IT IS TOTALLY USELESS. I called 9 days after ordering (3/31) to cancel & was told that I was too late!!
I explained that (as I had spelled out to me when ordering) that I had until the following day to cancel (Grab a calendar & do the math yourself - please). I was told that the day that I ordered conted as the 1st day !!! Huh? (Today + 1 = today?) Anyway, I decided not to continue that line of logic because even IF that made any sense at all then I was still calling on the 10th day.
Voila! Response: It was still my fault for not calling earlier in the day as they already mailed it out -- today. Customer Disservice refused to credit my $ back telling me that I would have to ship the product back AT MY EXPENSE. CD also refused to transfer me to a supervisor.
This is a SCAM. Nobody working there has an ounce of integrity.