Very slow with no paperwork difficult to return or exchange.
Order PJs for my daughter - took forever to get. We needed to exchange - NO Paperwork in the box!!
Nothing Had to call for an RAM # but couldn't get anyone on the phone since they are closed so much of the time. I had to send back (and pay shipping) with a handwritten note saying what I wanted to order) No one called to let me know it was out of stock.
I had to call again to find out why we hadn't received it ...finally just told them I wanted my money back and it will take a week to get the credit plys a $7.00 restocking fee. ridiculous!