I went to will call and was attendes very efficiently.I was sent to the jewelery dept to pick said item up.No one attended me at the jewelery counter.I finally interupted a clerk with my request.I was sent to customer service and they had no clue why I was sent there.A very professional female sears employee took me back to jewelery.Got them awake and I got my watch.I went to another department to have watchband sized but this horrible lady would not help me.went to the manager she told me she could not help me.This store at superstition springs mall in mesa az will never have my business again!

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