Very late delivery of an order
I am angry becaue I order some meal express and it arrive not only cold but one hour and 10 minutes late and this is the second time that has happened. Each time I called to ask if the order was on its way, they all tell me they are sorry and tehy will see what they can do and call me, but since they nevr call back I again call them and ask again what is happening with the order why it has not arrived, Thtey gave me excuses as to why the order did not arrived on time.
It happened the same with another order I made in the past. again it arrived very late