Seller: Best Buy Product: Tv Clear all filters (0 of 91 reviews match)
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just bought new tv best buy, bought 2 yr war. was told it covers any thing for 2 yrs that might happen to it. the screen cracked took it back to the store then I was told it did not cover cracked screens first I heard of. contacted geek sq the said the same thing. I...
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h.kitchener
h.kitchener

Read the warranty info that came with the telly and the extended BB warranty. It will tell you what is and is not covered. Commonly, screens are not covered, for obvious reaso...

Product
Tv
#1412492
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My siblings and I bought a tv as a Christmas gift for our elderly parents. A couple weeks afterwards my brother went to install tv and it didn't work. I called Besy Buy about returning it for another tv and they slammed me with their 14 day return policy (which I...
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Anonymous
Anonymous

I suppose you would expect a police officer to forgive your going 60mph in a 30mph zone because you weren't aware the speed limit was 30mph. A good consumer would have checked...

Anonymous
Anonymous

I’m going to assume the return policy is clearly stated on your receipt. Take responsibility.

1.0
Product
Tv
#1170546
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I called about my tv that wad still under warrantee. They gave me the run around and took my tv and as of today I still dont have a replacement. I called to report my tv not working in the end of october 2017. By the end of November 2017 a month later my problem still...
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2.6
Product
Tv
#1137030
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Best Buy - Bought a cracked tv

Best buy are fraud
Product
Tv
#1129772
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We purchased an outdoor TV and was told we needed several extra parts that were expensive. We also paid for Geek Squad to install it. The Geek Squad employee told was we needed to call another person to do part of the installation. After that person came, he spoke the...
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MattD78
MattD78

Honestly I would contact corporate regarding the returns. I have never heard of Best Buy refusing to return opened merchandise except for games, CDs, etc. I have even returned...

1.0
Product
Tv
#1050841
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I bought a TV in East Ft Lauderdale for a 2nd home we have which is a 2 hour drive away where there is no Best Buy. Upon opening the box I noticed the TV was defective and returned the TV within a week. They said "we have a 3 day window for defective items". I told...
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MattD78
MattD78

Most of the time I would agree with offconsumerpissed, however:My Best Buy® Elite Members 30 daysMy Best Buy® Elite Plus Members 45 daysMost Products 15 daysThere is nothing i...

offconsumerpissed
off***sumer***ed

Sooo many of these complaints are simply people whining. There's a three-day return policy. You did not return the TV within three days. What exactly is hard to understand?

3.1
Product
Tv
#1010685
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I put the TV away for use when I finished a room,mounted it on the wall to find out it was FUBAR. In the store they told me the screen was cracked and that since I waited too long = I was getting NOTHING for the TV that I paid well over a few hundred for. AND just...
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2.0
Product
Tv
I didn't like
  • Store policy
#1010173
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I ordered an Ultra HD 40 inch TV on special in November. It got delivered and was damaged. I take it to the Long Beach store where I'm told it will be delivered December 13th. Never shows up. Go into the store and spend an hour for them to tell me I had a "ghost order"...
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1.0
Product
Tv
#978721
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Hi my sister bought a TV at best buy ! when she open it up the screen was bad ! so we took it back ! No big deal. She got a different one different brand. got it home it was a Henesise Roku the remote was terrible no numbers for channels bad picture. So back to store...
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Product
Tv
#964023
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Tv Review

Purchased a tv online. Told that I would have to buy screws at local hardware store in order to assemble. I will not come back
2.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Website
Eden,South Dakota
Product
Tv
#888324
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