Product: Travel Insurance Clear all filters (16 of 16 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
My husband had purchased insurance, because the agent had suggested it, so my husband bought. It’s been 12 years since the last time he went there. The insurance part of the purchase of the ticket was not explained well, so we got to the Philippines. When it was time...
View full review
Review
#1531832 Review #1531832 is a subjective opinion of poster.
Service
Travel Insurance
Reason of review
Not as described/ advertised

JustFly - Extended Cancellation Insurance Scam

1.2
Details
They claim "you can book with confidence" and cancel your reservation if plans change. What they don't tell you is that you only have 24 hours, which is your right by FAA rules anyways. So for $20 you're getting what you're already entitle to, and the impression you can cancel your flight anytime, which you can't,
View full review
Review
#1526779 Review #1526779 is a subjective opinion of poster.
Service
Travel Insurance
Cons
  • Deceptive advertising
Reason of review
Not as described/ advertised
Loss
$770
Preferred solution
Full refund
Tags
  • Ripoff
  • Beware
  • Deceptive Advertising

Allianz - Insurance claim for Travel

Update by user Mar 31

beware

Original review posted by user Mar 29

We were scheduled to take a cruise in February. Unfortunately we were delayed due to severe weather in Seattle. We were routed to 2 different airlines to try to get us to LA. Finally were were put on a plane, but didn't arrive until 3:19 pm. The doors to the ship closed at 3 pm. I contacted Allianz on 2.25.19 and provided the documents they requested. I have yet to have any resolution on my claim. They keep asking for additional documents, I have sent them everything I have. The last documents were sent 3.19.19.....nothing! I asked for them to contact me and let me know exactly what documents or document the are needing. No response... If my employer handled their customer base as they do, I wouldn't have a job! BEWARE OF THE PHONY INSURANCE SCAM
View full review
Review
#1503256 Review #1503256 is a subjective opinion of poster.
Service
Travel Insurance
Cons
  • Scam
  • Requesting same info 3 different times
  • Change rules a to their favor
Reason of review
travel insurance coverage
Loss
$1000
Preferred solution
Full refund
Resolved
4.2
Details

Update by user Feb 14

I got in touch with the VP of the call center and he made everything right and we are going to Iceland in March.

Original review posted by user Jan 13

We took the change for any reason insurance and didn't have to use it, fortunately. So my spouse booked a 6 day trip to Iceland for a surprise for Christmas (very thoughtful). Again buying the cancel (which is really change) for any reason insurance. The agent, David...
View full review
2 comments
Gate1Travel
#1635461

Hello, While we do regret any misunderstanding, after further review, it appears as though you indicated you would be filing a claim with insurance. Should you wish to utilize Cancel for Any Reason supplement, kindly contact us and speak with the first available agent.

View more comments
Review
#1447658 Review #1447658 is a subjective opinion of poster.
Service
Travel Insurance
Cons
  • Repeated refusal to make things right
  • Excuses
  • Misrepresentation of cancellation policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2200
Preferred solution
Let the company propose a solution
Tags
  • incompetent
  • Gate 1
  • Iceland
1.5
Details
I use them for the last couple years for business and also personal and always buy the travel insurance from them and never had a problem with my flights but this last time I got a ticket from them for my in laws everything was OK coming in but in the way back they...
View full review
1 comment
ASAPtickets
#1597887

Thank you for your review. We are sorry to hear about your unfortunate experience and regret that you were not satisfied with the service.

We would like to investigate the details of your case to see what errors have been made. Could you please provide your booking details and full name/email address you gave our agent by sending them to feedback@asaptickets.com.

Thank you. Sincerely, ASAP Team

Review
#1399774 Review #1399774 is a subjective opinion of poster.
Service
Travel Insurance
Reason of review
Not as described/ advertised
1.0
Details
I bought insurance that the rep said would cover irrespective of the reason for cancellation. Refused.
View full review
1 comment
Gate1Travel
#1558006

Hello, It is difficult to respond to your complaint without the ability to view your reservation. It may be the case that the agent was referring to our cancel for any reason supplement. That said, if you have more questions, please don't hesitate to contact our office via our online forms.

Review
#1342691 Review #1342691 is a subjective opinion of poster.
Service
Travel Insurance
Reason of review
Not as described/ advertised
1.0
Details
Asap Tickets - ASAP Travel and ITN insurance ripped me off.

Update by user Jul 24, 2018

July 214, 2018 TO: https://www.pissedconsumer.com Thank you Michael, I can not find the words to show appreciation for you taking the sincere interest in my complaint with a sincere interest in seeking a solution by requesting that I agree to Prepare a video outlining...

View full review
2 comments
Anonymous
#1481342

Thanks! I ALMOST booked with them!

View more comments
Review
#1254270 Review #1254270 is a subjective opinion of poster.
Service
Travel Insurance
Cons
  • Refund
Reason of review
CHEATING ME OUT OF REFUND
Loss
$3201
Preferred solution
Full refund
Tags
  • Fee Racket
  • Bate Switch
  • Rude Oxford
  • REFUSED MY INSURANCE CLAIM
4.0
Details
More of a scam than insurance. Catch 22 through out the contract, no real coverage!.
View full review
2 comments
VacationsToGo_Cust_Svc
#1485965

I'm very sorry to hear of your dissatisfaction over the insurance. If you'd like to share additional feedback with us, please feel free to contact our office and someone will be happy to discuss this with you. Thank you for doing business with Vacations To Go and we hope to have the opportunity to work with you in the future.

View more comments
Review
#1248152 Review #1248152 is a subjective opinion of poster.
Service
Travel Insurance
Reason of review
Bad quality

Brussels Airlines - Terrible

2.3
Details
I purchased a ticket with a cancellation insurance. Due to documented personal challenges I cannot attend the flight. Instead of doing as other companys like Qatar Airways does immediately: returning the money and giving and excellent customer service, these cheap street salesmen deny me whats mine. Please avoid Brussels Airlines. Better pay a little extra and use companies like SAS, Norwegian, Air Asia, Qatar Airways, etc.
View full review
Review
#1172784 Review #1172784 is a subjective opinion of poster.
Service
Travel Insurance
Reason of review
Poor customer service
1.5
Details
My best friend had a bad experienced just recently with asap ticket, i bought her ticket with a travel insurance, but when she move her return date to a latter date the airline company charge her $295 for ticket change + 150 for penalty a total of $445 which is too...
View full review
3 comments
Anonymous
#1724423

We recently bought a tickets for 4 persons. We encourage by customer service to buy travel protection in case something happens to us or in case there will be changes in our plans.

Unfortunately, I was hospitalized and I was not able to fly together with my husband and my minor child. I called ASAP ticket agency 24 hours prior to our flight that we can not fly due to an emergency situation. At first, they agreed and asked me for some documentation. I submitted all the documents needed.

After a week, I called their office but no one is responding to my need. I requested to rebooked our tickets to my preferred date, they said that I will pay at least $3t dollar more for the 3 of us due to airlines fare difference. When I bought the travel protection, it was explained to me that in case there is an emergency like hospitalization, i will be refunded 100%. Now they are saying that I have to wait for the airlines to approved, or I have to wait if there is an available flight to the date we requested ...

They were not so helpful enough ... the travel protection is useless. The travel protection should be the one who will shoulder the expenses in case of emergency but this is not the case now. So, I decided to purchase a new set of tickets for the 3 of us.

They said that there is no flight schedule or it was already fully booked. I was able to book a new flight for the 3 of us. THEY DID NOT HELP US AT ALL. THEY ARE HESITANT TO EVEN CALL ME BACK AND THEY WILL JUST EMAILED ME THE SAME COPY PASTE EXPLANATION.

I regret booking our tickets to this agency. Buying travel protection with them is a waste of money, its a scam...

View more comments
Review
#1001753 Review #1001753 is a subjective opinion of poster.
Service
Travel Insurance
Reason of review
Not as described/ advertised