Product: Transportation Service Clear all filters (9 of 9 reviews match)
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2.2
Details
This was a joke , very bad customer service the operator had problems with English speaking and understanding and before they could pick up they were talking about increase in pricing . Can not put you in contact with driver , You can not pay through u-ship who seems...
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Review
#1411446 Review #1411446 is a subjective opinion of poster.
Service
Transportation Service
Cons
  • Do not use nmu they destroyed my neighbors yard
Reason of review
Bad quality
Loss
$600
3.9
Details
I scheduled service two months in advance only to be told a few weeks before the move that they could not deliver a container to my location. Service was great but broke down once I had to call the local facility in Portland, OR. The dispatcher refused to send a truck...
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1 comment
Anonymous
#1572638

Sad story, uShip doesn't invest in Customer Satisfaction.

Review
#1341622 Review #1341622 is a subjective opinion of poster.
Service
Transportation Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Uship - Is this company legit?? No delivered product n

1.3
Details
I have asked many times when my paid for item is going to be delivered with no response. I will take this matter to the highest legal and public level.
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Review
#1275958 Review #1275958 is a subjective opinion of poster.
Service
Transportation Service
Reason of review
Order processing issue
Gave Montway from 5 days to arrange shipment: They could not facilitate a route from LA to MIA so I requested cancellation before dispatch and went with another broker the same day. After I cancel they call me saying they found someone for that same day (despite me...
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2 comments
Anonymous
#1486438

Montway Response: Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored.Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online.Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.We invite you to check us out on any reputable review sites which monitor the validity of content and authorship.Feel free to call us with any questions or concerns at (888)666-8929

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Review
#1261753 Review #1261753 is a subjective opinion of poster.
Service
Transportation Service
Reason of review
Return, Exchange or Cancellation Policy
ANOTHER DISAPPOINTED CUSTOMER. I had two separately contracted drivers who bagged on me the last minute for a vehicle transfer. The last called me early evening on the day before he was supposed to pickup early the next morning with some lame excuse about how since he...
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Review
#1049220 Review #1049220 is a subjective opinion of poster.
Service
Transportation Service
Cons
  • Dishonest shipper
  • Fine print hidden until after commitment
  • Unethical drivers
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund

Other Company - Uship - Transportation Service Review from Canton, Georgia

Absolutely horrible! I would NEVER use them again and advise against using them even if it was a last resort. They were scheduled for 7am and didn't arrive until 9am. The truck broke down. They communicated they needed to stop for gas but didn't bother after 5 hours. During the 5 hours I contacted them via phone and text. I never received a response until after I threatened to call the police and provide them with their tags, faces and identity of the truck. Magically, I received a call stating there was no need to get the police involved and that they did not want any of my belongings. I was told there no reason to have to do so. I still took it upon myself to call the police. If after several hours of no delivery or communication, I don't know who wouldn't have called the cops. The two workers showed up with my belongings in a totally different truck from earlier and when it was time to pay said to pay what I thought was fair. For a job that was initially $120 I gave him $60. The lead guy had the nerve to negotiate the payout after he left me total control to pay him what was fair. He wasn't entitled to anything honestly. He argued that my one complaint of poor service to his hundreds of great customer service was just a drop in the bucket. He kept saying my argument was understandable but continued to argue that his poor service was the way to go. I told him I initially planned to pay him $200 for his service and he ignorantly states he didn't need $200 but he begged me for $80 instead of the $60 he wasn't even due. I did call the police and gave them tags of the truck the started in and come to find out the tags were bad tags. This company is a liability and run by criminals. I don't trust them to deliver let alone become exposed to your home and privacy. This was all bad. It could not be salvaged. Just trash. Please heed this warning.
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1 comment
Anonymous
#1311477

wow..you shipped a entire house full of items for 60 bucks?

Review
#929655 Review #929655 is a subjective opinion of poster.
Service
Transportation Service
Reason of review
Bad quality
1.0
Details
I booked my auto transportation with Montway Auto on 3/7 at 8:42PM EST, first available pick up date is at 3/9. Montway has posted all over '5 day pick up, 4 day delivery'. This would have called for a 3/14 (latest) pick up date, and a 3/18 (latest) delivery date....
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1 comment
Anonymous
#1132086

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888)666-8929.

Review
#813154 Review #813154 is a subjective opinion of poster.
Service
Transportation Service
Cons
  • Misrepresentation
  • No responsibility
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
Resolved
2.5
Details
Their advertising is misleading and untruthful! BE CAUTIOUS! Montway Auto DOES NOT use carriers that have adequate insurance to cover damages to your vehicle in an event your vehicle is damaged during transportation. They do not check to ensure their carriers have...
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2 comments
Anonymous
#1182893

Yeah they check the contractors they ues for insurance once a year lol , it's crazy what ppl learn to late

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Review
#745960 Review #745960 is a subjective opinion of poster.
Service
Transportation Service
Pros
  • On time delivery
Cons
  • Misrepresentation
Reason of review
Poor customer service
Loss
$3100
Preferred solution
Full refund
1.6
Details
Montway Auto Transport - Transportation Service Review from Stockbridge, Georgia
My vehicle was contracted out to Montway through Forward Relocation Services. During transport my vehicle sustained a $300 scratch on the trunk door. I forwarded the info and was denied the claim because I arrived 2 weeks after my vehicle and could not report it soon...
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1 comment
Anonymous
#947986

Montway Auto Transport does not believe this site nor comments posted on it are properly examined or monitored. Creditable review sites monitor measures of authority, quality, and activity to determine genuineness of posted reviews.

They also require that both reviewers and companies follow specific rules and processes to ensure legitimacy of claims and content.

Montway stands by its services and demonstrated commitment to go above and beyond to assist customers with any issues. We proudly link from our website to several reputable customer review sites, and are constantly reaching out to mediate customer concerns, in-person, and online. Renowned for high-quality customer service and expert care, we are one of the few “A+” rated by the BBB with a 5-star customer review rating.

We invite you to check us out on any reputable review sites which monitor the validity of content and authorship. Feel free to call us with any questions or concerns at (888) 666-8929.

Review
#592686 Review #592686 is a subjective opinion of poster.
Service
Transportation Service
Reason of review
Damaged or defective