Irish Sports Warehouse - Avoid!!!
Do not buy from this company. They are not Irish firstly, they sent a faulty bad quality trampoline which we had to assemble and then take apart again.
We were two weeks asking them to send us a replacement part before finally deciding it wasnt worth it and we were not happy with the quality anyway and to return the trampoline altogether. We have been waiting a full week for their courier to collect the three large boxes. They will not give you a returns label to print and say the courier will gave them but then they dont send the info to the courier. They have literally the worst customer service i have ever encountered.
Every time I ring (which has been many times) they act like we have never spoken before. Avoid like the plague!
Irish Sports Warehouse - Trampoline
Ordered a 14ft round trampoline, order process was simple delivery was quick and item was easy to put together with help. If you are on your own you may struggle so I'd recommend you get somone to help.
Children love it and I have been on it also it is good fun. If you have a garden big enough garden get one you won't regret it.
Rainbow Play Systems - Warranty not honored
We were told by the company that we didn't need to anchor our springless trampoline, it was too heavy to go anywhere. Well, it did, it ended up in the neighbor's field, upside down.
Of course, no warranty coverage would be considered. So we paid $275 for two workers to disassemble and bring it back. They said someone would call us in around three days. Well, after a month and a half, the 20 times I called, and at least 10 messages I left, I called a different location so they could help me find someone.
I finally got ahold of Troy, the guy that sold us our equipment, and he quoted that replacement parts would be around $800.
I called the main customer service number, and Jasmine said she would knock off a little, but not much. So after spending over $12,000 originally with a so-Calle lifetime warranty, the company wants an extra $1,000 from us to put our trampoline back together!!!!
Irish Sports Warehouse - Trampoline Ordered
I ordered a trampoline from these guys, It was delivered promptly and is of a good quality and good for the price compared to other retailers when I was looking around. A friend has also purchassed a simular trampoline from a shop in our local town and they were not so impressed.
They commented on how ours looks of better quality and seems more sturdy (although I dont know how they could possibly know this!) I ordered my Item on a Tuesday and it was up and built in my garden ready for the weekend which my little girl was very happy about.
Although the weather could be better as it has been freezing. I would recommend this item and the company.