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Ordered 2 folding electric bikes, received order confirmation email and tracking number. Then a charge for the order amount showed up on our credit card from a company called Supreme-Q London that caused our credit card company to flag the charge.

When I tried the tracking link again in the email, the website had been taken down, when I tried to go to the store website, it had also been taken down. When I tried to track the owner of the website domain, it was blocked and I saw that there appeared to be many others that had been scammed by Supreme-Q.

We are currently in the process of fighting the credit card charge fortunately, we caught the fraudulent charge quickly, so we hope to be reimbursed. Several weeks later, a small envelope arrived with a small garment of some sort that we did not order.

Product or Service Mentioned: Shipping Service.

Reason of review: Order processing issue.

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