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BerryLook - Total Rip Off

1.0
Details
I ordered five tops based on the pictures presented on their website. The tops looked nothing like the pictures, either in color or in fabric. They were thin, flimsy, and cheaply made. The problem is, there is no clear way to initiate a return. They say you have to contact customer service first, but then they don't tell you how to contact them. I left a note on their website, but no one has even tried to get in touch with me. Total waste of money!
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Review
#1698473 Review #1698473 is a subjective opinion of poster.
Product
Top
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
Tags
  • Incredibly Poor Quality

JustFashionNow in Hove, England - Very very. Poor quality garments

1.0
Details
My wife bought some tops and blouses from this company, when they eventually arrived they were very poor quality after eventually working out how to return them we were emailed on 6th October saying we will have a refund paid into our act within a few days,so far nothing has been refunded despite more emails promising the refund
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Review
#1696694 Review #1696694 is a subjective opinion of poster.
Product
Top
Reason of review
Bad quality

Wish - I received damaged blouse how do I return it?

I jyst bought a top from Wish for $9.99 and when I opened it there was a rip at the back of the top. Hoow can I return it for a refund? Also, when I buy something and put it in my cart, how can I cancel that order if I decide before actually paying for it that I don't want to order it now? In the past I just go ahead and order it even though I really don't want it either because the price is higher than I realized orI just changed my mind. This makes me shy away from ordering from Wish.
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Review
#1687188 Review #1687188 is a subjective opinion of poster.
Product
Top
Reason of review
Damaged or defective
Loss
$10
Preferred solution
Full refund
1.0
Details
Poshmark - Being ignored by company and seller
Poshmark - Being ignored by company and seller
Poshmark - Being ignored by company and seller
Poshmark - Being ignored by company and seller
Poshmark - Being ignored by company and seller
Poshmark - Being ignored by company and seller
Poshmark - Being ignored by company and seller
Poshmark - Being ignored by company and seller
I made a purchase on there for my kids and I was told by the person that had listed it that all of the tops were a size large and one of them was marked as a 1X well upon receiving them my oldest daughter wears a size small in shirts and the three tops that were listed...
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Review
#1685928 Review #1685928 is a subjective opinion of poster.
Product
Top
Pros
  • You get to meet some nice and fair people
Cons
  • Company ignores you
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Tags
  • Used No Tags
I would like to return some tops that I purchased.
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2 comments
Anonymous
#1761694

Yes -- good luck with that! Eeeeventually you will get a refund.

Expect to wait around two months. Customer service is not what we generally expect in the United States. You will need to continually pester them by email. MAKE SURE you keep a copy of your purchase receipt and itemized order.

You will need to send to them a copy of all documentation of the sale because apparently they do not keep track of orders. My order also did not contain a shipping slip and items did not have tags. Follow their return procedures to a T. You will also need to send a copy of your postal return receipt You may want to insure your return for the amount of purchase.

They will first say that they cannot locate your itrems and have given you a shopping "wallet: for future purchases. Do NOT accept this. Just keep demanding a full return. My encounter with this company was a nightmare!

NEVER AGAIN!!

A cautionary word to all: DOCUMENT, DOCUMENT, DOCUMENT!!!! EVERYTHING!!

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Review
#1673952 Review #1673952 is a subjective opinion of poster.
Product
Top
Pros
  • Way the clothing looked online in photos
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Tags
  • Womens Clothing

OrderPlus - Can't get ahold of anyone

1.0
Details
I ordered 3 tops from them, size Large. Received them, were more like a size XS. Tried getting in touch for return info for a refund. Email address doesn't exist. Do not get scammed from these POS
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Review
#1669396 Review #1669396 is a subjective opinion of poster.
Product
Top
Cons
  • Poor product quality
  • Poor quality of product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$70
Preferred solution
Full refund

Rotita - VERY POOR QUALITY AND ATROCIOUS CUSTOMER SERVICE

1.0
Details
I purchased through Face Book a top and it cost me $32 when it arrived it was awful to say the least - very poor quality and fit - there was no paper work in the packet but the customs form was on the back and it was declared to customs as a value of $12 and was a sample!! I have tried through FB to contact them and they have come back to tell me I have to return AT MY OWN EXPENSE TO AMERICA!! I don't think so - PLEASE BEFORE YOU BUY ANYTHING FROM THESE SHARKS THINK TWICE IT'S NOT QUALITY PRODUCTS AND YOU WILL BE DISAPPOINTED
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Review
#1665388 Review #1665388 is a subjective opinion of poster.
Product
Top
Pros
  • Way the items looked online
Cons
  • Very poor quality product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$32
Preferred solution
Full refund
Tags
  • Rotita Return

Light In The Box - Not satisfied

On tuesday the 17th of september i had a package of 2 tops from yourself. They look nothing like the picture which i am not happy about but when i lifted them up 1 top said 2xl which is the size i ordered but the other one had a label of 2xl but must of been a 4xl .Sad to say i am not going to be buying from you again and i dont think this will read well on your reviews either. Look forard to gearibg from you. Julie williams
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Review
#1658071 Review #1658071 is a subjective opinion of poster.
Product
Top
Reason of review
2 different sizes same tags
Preferred solution
Let the company propose a solution
Tags
  • defective products

BerryLook - Pissed off

1.0
Details
Do not buy there clothing! I purchased a top and when I received it, it didn't look anything like the top on line.I have been emailing and calling and no response. They say there customer service is there main concern and that is a lie.
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Review
#1628146 Review #1628146 is a subjective opinion of poster.
Product
Top
Pros
  • Pictures were nice but they were only pictures lol
Cons
  • Bad service and poor product
Reason of review
Poor customer service
Loss
$36
Preferred solution
Full refund
Tags
  • Not Good Quality Clothes

BerryLook - Sleeveless too

1.0
Details
BerryLook - Sleeveless too
BerryLook - Sleeveless too
I ordered the sleeveless printed top with red decoration like buttons on the outside. What I received was the same top with no red decorations. I have tried to reach them messaging them on their ads and emails But have not received any replies or nothing.
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Review
#1593878 Review #1593878 is a subjective opinion of poster.
Product
Top
Cons
  • Will not respond with request for refund
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Clothes Were Terrible