Product: Tires Clear all filters (197 of 197 reviews match)
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Carid - Do not trust

1.5
Details
Ordered and paid for 4 tires. Only 2 tires arrived. “Claim filed”, still no tires. Winter is here, We have half a set of tires. Customer service says they can’t help, have to talk to a wheel/ tire specialist. Just getting run around. Buy somewhere else.
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Review
#1705717 Review #1705717 is a subjective opinion of poster.
Product
Tires
Cons
  • Continual delay for replacement parts
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Deliver product or service ordered
Tags
  • Lost Shipment

Mavis Discount Tire in The Bronx, New York - Don't go Tech's don't have any idea

Bring my car in for 4 new tires 7 hrs later I get my car wrong tires can't drive car tires rubbing inner fenders all the way around car unbelievable the lack of brains my door my old tires not to say the work order all have the right size on them then the next morning I come in and I'm at the back of the line and when they get to me they get to it I buy 5 sets of tires every 12 to 16 months I would rather pay more then this my whole day Saturday and Sunday spent at Mavis lost 2 Days pay and had to have people bring me back and forth to the store
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Review
#1704414 Review #1704414 is a subjective opinion of poster.
Product
Tires
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund
1.0
Details
I made an appointment online for 330pm on a Wednesday, showed up at 320pm and he (Matt) checked us in. He said he would call us when the SUV was done. So wife and I went off to Target and a some dinner close by. No call by 5 so we stopped back in, SUV hadn't even left...
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Review
#1701554 Review #1701554 is a subjective opinion of poster.
Product
Tires
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Administration

Tire Discounters in Hamilton, Ohio - Screwed again!

1.0
Details
Tire Discounters did contact me and eventually agreed to replace the tires without charge. We picked up the truck and it had a vibration at 40 mph. We took it to Firestone down the street and were told the that the tires were drastically out of balance. They replaced the tires and put them back on without balancing them! What kind of JERKS do they have working there? I still had to pay to get them balanced so I was screwed by Tire Discounters AGAIN! The district manager may have thought that he took care of this but he didn't and I WILL post this on every social media I am connected to. That's the great part about the internet. You can inform lots of people in a short period of time! Thanks for nothing TD.
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1 comment
TireDiscounters
#1773204

Thank you for informing us. We would like to connect you with a TD Rep to learn more and address your concern.

Would you mind sending your full name and preferred contact information to support@tirediscounters.com? We look forward to connecting.

Review
#1693309 Review #1693309 is a subjective opinion of poster.
Product
Tires
Pros
  • It used to be good
Cons
  • Failure to complete a job
  • Whole service
  • Service
Reason of review
Poor customer service
Loss
$106
Preferred solution
$105.97 that I paid FIRESTONE to do what you were supposed to do!

Affirm - Application

1.0
Details
I was prequalified for a $2000 line of credit. When i actually appied i was asked numerous queations. Some was my mailbox number dating back almost 20 years ago which i dont remember. I aas then denied credit. When i called the helpline inwas told theres nothing they could. I explained ive moved several times and couldnt remember my mailbox number from 19 years ago. Sorry we cant help ya
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Review
#1692729 Review #1692729 is a subjective opinion of poster.
Product
Tires
Cons
  • Difficult to contact
  • You offer one day and decline thge next
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
In early October I brought my truck in for tires. They drove it to the back, came out and said they had the exact same tires I had on it. I purchased 4 tires. The next day I drove to work. At 4:00 I left to head home. I had a flat tire. I work in an isolated rural area...
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Review
#1686268 Review #1686268 is a subjective opinion of poster.
Product
Tires
Pros
  • Air conditioning in waiting room works
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$550
Preferred solution
Let the company propose a solution

SimpleTire in Mechanicsville, Virginia - 2 months of failed inspection on a work truck

1.0
Details
Horrible experience, been waiting for a month and a half to receive tires from them . Placed three different orders and as a past customer their third party payment processing center keeps rejecting valid payment from three different accounts. I will never buy from them again and as a business owner do not recommend others to do so either. No help from customer service! Sounds to me like they are not in control of their own business. DO NOT SHOP HERE !
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Review
#1680506 Review #1680506 is a subjective opinion of poster.
Product
Tires
3.6
Details

Update by user Nov 03

Today is a month later, and nothing has been done to satisfy me. Customer service in California contacted me and left 2 messages.

Both numbers left were wrong numbers.

Finally in a pm on Facebook, I received a message with yet another phone number. This one was a...

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Review
#1671076 Review #1671076 is a subjective opinion of poster.
Product
Tires
Reason of review
Damaged or defective
Loss
$640
Preferred solution
Let the company propose a solution

Mavis Discount Tire - Complaint on service

1.0
Details
Wasted my Time... Told me they had products at a certain price and then when I showed up prices changed and then they tried to upsell me used looking tires
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Review
#1663288 Review #1663288 is a subjective opinion of poster.
Product
Tires
Reason of review
Pricing issue

Subaru Of America - Inferior Tires

2.6
Details
I have a 2016 Forester with 31,500 Miles on it. One of the tires developed a huge bulge on the sidewall. I called the dealership to ask about warranty coverage for tires with only 31,000 miles on them. I got the run around at the dealership They kept transferring me and the service dept. never answered, eventually it went to voice mail and they were supposed to call me back, THEY NEVER DID. (Peninsula Subaru ) So I called Tacoma Subaru, they at least talked to me and promised to call me back, they never did. The tread on these tires were in excellent shape. I had to buy new tires ( at a tire center ) $1090.00. I feel new car tires should last longer than this, and I should have at least gotten some credit. Please put decent tires on your vehicles.
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1 comment
ImpishZebu678
#1762461

I had the same issue at roughly the same mileage. I had 3 bubbles in the side walls if 3 different tires.

I figured that I would have been provided higher quality tires. I will admit I do drive some highway miles but they seemed to ware out much quicker than expected.

Review
#1658956 Review #1658956 is a subjective opinion of poster.
Product
Tires
Pros
  • Great vehicle
Cons
  • Poor quality tires
Reason of review
Bad quality
Loss
$1090
Preferred solution
Price reduction