Product: Tiles Clear all filters (8 of 8 reviews match)
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Lowes in Palm Springs, California - Online prices

2.5
Details
Lowes - Online prices
Lowes - Online prices
Lowes - Online prices
I looked for travertine tile before memorial day . I found a tile by Faber that was what I was looking for the price at the time was 84 cents a foot. I was unable to find a store local so I began to look closer to LA. I notice the cost listed was not the same. When I asked the corp office they told me it was normal for the prices to very. I do not understand how the same store can have so many prices for the same item. By the time I was able to order an item I was being charged $4.48 a tile 1.99 a sq foot The price would cost me over $2,000.00 extra for the same tile. It's now over six months later I am still trying to get my purchased fixed. I have been told this is how they do business. So many of the tiles are damaged they can not be used all in the same room due to the tiles colors not matching one another. There not even close to the same color I have since found out the tiles are not the same number. Lowes refuses to accommodate me. I don't know what to do next.
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2 comments
Anonymous
#1606013

If you ordered Travertine there is no dye runs as they are natural products that have variation. Also they are a fragile material which is why there are so many with other issues.

Anonymous
#1601075

Did you order all the tile at the same time? If you didn't you will have different lots and the colors may vary.

It's not uncommon for prices to vary in chain stores due to local competition. One store may be selling at a lower price due to the price at a close competitor.

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Review
#1405145 Review #1405145 is a subjective opinion of poster.
Product
Tiles
Cons
  • Prices online
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Price reduction
Floor and Decor
I bought Alaskan White Porcelain tiles shade #16 and received #15 . That was not the problem ... when the installer started laying down the tile it was 2 different shades. Thr store manager from the Pembroke Pines store came to the apartment and confirmed that there...
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Review
#1337981 Review #1337981 is a subjective opinion of poster.
Product
Tiles
Reason of review
Not as described/ advertised
4.0
Details
Floor And Decor - Glass Tiles - Customer Service excuses
Floor And Decor - Glass Tiles - Customer Service excuses
Floor And Decor - Glass Tiles - Customer Service excuses
Floor And Decor - Glass Tiles - Customer Service excuses
Installed ivory glass tile as backsplash in our kitchen. We were told that the glass tile should be white and that it is not transparent. Should be white after installation. After installed, the tile became green, which is the color of the wall that it was installed...
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1 comment
Anonymous
#1486975

This happen to us also! We bought pure snow brick glass tile and ended up with light gray tile!!!! The installers used bright white thinset and alabaster white grout.

Review
#1247411 Review #1247411 is a subjective opinion of poster.
Product
Tiles
Cons
  • Excuses given for a defective product
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Pay for the cost to redo the backsplash
Tags
  • Backsplash
  • Glass Tile

Carpet Garage in West Fargo, North Dakota - FIRST TIME LAST TIME

2.4
Details
Bought the Lux peel stick tile at $71 box around 6 bixes came back 2 weeks later to get 2 mire just to be sure had enough, told the price but nothing else, 2 mths later had contractor install it as he was busy. I tame back to get 1 or 2 boxs yet due to waste with cutting etc was told it was discobtined but the first time i came b4 i was not told tbis also told that the only place had it was their carpet garage 900 miles away in Montana but would cost me $50 box to ship and non of their trucks wete coming this way and oh by the way u got it discounted and its now $140 box along with your shipping costs of $100. My husband is a trucker but doesnt go that way but his friend does but that salesman a older small guy kept a negative attitude that tbis cant work and that wont work , we needed it brought 1/4 mile to the truck stop but no one can drop it off their which i understand but even the times they are open and when our trucker friend may come threw the salesman said it wont work, he had no idea what time the trucker would come threw so how do u know...turns out that $140 per box just disappeared to around $78 box after all, guess me being there for so long making calls and contacts did get old, our trucker friend got it for us thank gid and i learned a lesdon..DONT TRUST THESE GUYS ONCE THE MONEY EXCHANGES YOUR NOTHING TO THEM JUST A CASH COW! GO ELSEWHERE, IM STAYING WITH OUR CARPET WORLD AS SHOULD OF!
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Review
#1215651 Review #1215651 is a subjective opinion of poster.
Product
Tiles
Reason of review
Problems with payment
1.7
Details
The web damage representative did not know the difference between a two dollar sample and a box of 48 tiles that had 3 broken pieces. One month has passed and still there is no resolution. I am only asking for an eight to ten dollar refund. Unbelievable that a company...
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Review
#1200456 Review #1200456 is a subjective opinion of poster.
Product
Tiles
Cons
  • Customer service and web damage rep
  • Customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
2.9
Details
I ordered 8 packages of peel and stick tiles. They cost $16.99 for the first one, and $14.99 for any others. I was charged $16.99 for each one. Along with that, I ordered a lamp. The packing slip said delivery had been cancelled because they no longer have any, yet...
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Review
#1176544 Review #1176544 is a subjective opinion of poster.
Product
Tiles
Reason of review
Pricing issue
we bought some Adiamo Mesa Vinyl tile from you in October of 2016.we installed tile and did a nice job. The flooring started to peel apart. We went to the Janesville store and filed out a Guest complaint form on 8/19/2017. I have called you and Armstrong about my...
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2 comments
Anonymous
#1391595

This problem has nothing to do with Menards. It's the company that makes the flooring you need to speak with.

Especially a year after installing it.

It's great to let Menards know that the product sucks so they can consider not selling it, but they don't manufacture it - and they aren't going to give you a refund a year later. Good grief.

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Review
#1130662 Review #1130662 is a subjective opinion of poster.
Product
Tiles
Reason of review
Warranty issue
Loss
$200
Preferred solution
Full refund

Floor And Decor in Memphis, Tennessee - Missing boxes plus wrong tiles

1.6
Details
I am remodeling bought marble tiles got wrong colors tiles mix with my tiles plus there was missing tiles
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Review
#1061158 Review #1061158 is a subjective opinion of poster.
Product
Tiles
Reason of review
Not as described/ advertised