The Tile Shop - Money grabbers and thieves
The Tile Shop in Skokie IL with contractors Eric Magiet and Derrick from Mundi and Son Construction do not stand by the work they did for us ( which cost us an arm and a leg). They did not complete the job they promised to.
Things were not working well and broke and they did not answer repeated phone calls and texts.
They also played fast & loose with the tiles purchased from the Tile Shop charging us double in some instances until we noticed & pointed it out to them.
Be careful of order/receive receipts so you are not double charged.
Most importantly if you have to use Mundi & Son Do Not Pay until everything is done. They are very nice & they promised they would guarantee their work for years but rest assured they will drop you like a bad habit the moment they have their $$$.
The Tile Shop - The tile installer was terrible
I bought tile here and was satified with the choice of tile. I had Gary suggest a reputable installer and he suggested Stimson tile and design.
They did a horrible install job of my tile. The grout didn’t fill up the gaps between tiles and the pencil edging is crooked.
The kids that did the job were very unprofessional. Never again will I listen to a salesman for advice
Done Com - Horrible, liars,
They had a Handyman come out and attempt to install Mosaic tile back splash in my kitchen, was not level, he was putting the thinset on with his fingers , when I called them about the problem they said the cabinets were not level or counter tops not level, used every excuse in the book, it took 3 weeks to have someone come out and remove the installed tiles and re float the wall, which the New Guy did a perfect job in doing so!warning do not use them !!!!!!!!!!!!!!
Horrible tile work with no resolution from Thumbtack
I recently hired a "PRO" from Thumbtack to install a glass mosaic tiled shower. The tile job is completely unacceptable.
The grout lines and tile are so uneven that it hurts your eyes. I stopped them from completing the job once I walked into the bath and saw the butchered job they had done. When I contacted Thumbtack and submitted photos of this ridiculous tile job, they insisted their guarantee only covers damage to ones home caused by the contractor that he WAS NOT hired for. WHAT TYPE OF WORTHLESS "Guarantee" is that?
I will let the photos speak for themselves. It's been 1.5 months---I'm out over $2400 and I am still without a working shower in my guest bath.