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I am very upset and puzzled. On 1/23 and 1/25 I've been charged from my debit card 19.95 both days.

Twice in a week. I would like an apology. I would like a refund. I live on limited means and every dollar I have counts.

I need, want and demand my money back.

I keep all of my receipts so I know I did not make any purchases on those days in question. I keep track of my bank account. I don't spend without knowing my balance. My bank is great to me.

I will see that they stop allowing you to take my money ever again.

But first I demand a refund for both of those incidences!

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