They lie, they cheat, and they steal!!!
First, they told us my mother in laws account would be paid in full!! Then they called two months later and said they made a mistake, THey lied.
Second, the estate was in probate for 8 months (her checking account had no money in it, so we had to wait until the condo sold to pay off the loan
and thirdly, they tacked on late fees and attorney fees for eight months when they knew she died and there was no money coming in to make the monthly payment.
They steal and cheat the system because they know they can.
Every person that works there is kin to the devil and how they can lay their heads down at night is just mind boggling. I have no sympathy for their souls