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I have been waiting 3 weeks now for action on my wreck,

they tell me I did not have renters insurance on my policy, any *** would have renters insurance. I read my policy and sure enough, but I remember asking for it, well anyway, I still dont even know if they are going to fix my car or total it,, after 3 weeks,, Its a new car, I was not a fault for my accident, and I'm the one suffering for the other persons neglegance.. I'm so mad,, I never get a straight answer from the person handing my claim, or anyone else for that matter,,

I know they dont care about the customer,,

but they are quick to take the money from the account..

I for sure will be changing insuance companys as soon as this is all said and done.. IF EVER!!

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