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We purchased a Love Seat, Sofa, and 2 Entertainment Centres Oct. 30/10 and paid for them.

They were supposed to be delivered in about 4 weeks, the sofa & love seat arrived, we had been informed that one of the enteraiment units was damaged beyond repair and would be re-ordered but the other one was to be shipped. Not!!

I have spoken to the store manager but to no avail at this point. He was to give us the use of the floor models but this hasn't happened either. He won't return my calls, I have to call or visit the store.

Customer Service is what a Business is Built on, but NOT in this Red Deer, Alberta, Canada location. One Upset Customer, Lyn S.

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