I went to store #3645 on March 3, 2010 at 12:29 p.m. I asked to have a letter delivered the next day air. They promised me that it would be there by 10:30am next day and that did not happen. The letter arrived late yesterday afternoon around 4:00 pm.

It was very important to me that this arrive on time. I had made numerous calls to track down the delay in my delivery. I feel that if you can not guarantee the proper delivery, then you should not make that promise.

JoAnn Roy

South Attleboro, MA

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