I bought a couch with a sleeper that is not the same as in the show room. There is a gap between the front and the sleeper, the cushions slip in the space and it make very uncomfortable.

I called customer service and they sent a service man out who said that I should go out and buy material to insert in the front of the couch.

I called customer service and sent them pictures twice and was advised that they have still not received them. I am completely upset and need for this to be taken care of asap.

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