Product: Sofa Clear all filters (261 of 261 reviews match)
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I bought a 4 piece sectioanal called the maxwell ,in July , one week later feathers started coming out the cousins , contacted the store they said was not a defect called customer care sent pictures they said it was not a defect, now it's January and the cushen is...
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1.0
Product
Sofa
I didn't like
  • Customer care
  • Customer
  • Poor quality of product and really bad customer service
#1170575
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I paid $3,000 for a leather sofa and loveseat. Within a couple of months a board broke on the back of the sofa. A repairman came out and fixed wrong, so the leather was rubbing, 2nd repairman rigged it to try to make it lean away and bent the frame when that didn't...
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1.0
Product
Sofa
#1169827
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I bought a couch and was told zero interest for a year as long as I pay it off.A month later I am told I have to paye $29 a month. Every month I am charged interest and have to call and talk for a long time to the credit people I can barely understand and they tell me...
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Anonymous
james

Just because it is 12 months no interest does not mean it is 12 months no interest no payments. You still will have a payment due every month, miss that and you will be charg...

1.0
Product
Sofa
I didn't like
  • How i was lied to and not helped
#1166089
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Walter E Smithe - WARNING !!!!Run like your hairs on fire !

#1162445
1.4
Details
Horrible ! Horrible ! Horrible! Got a couch, took for ever. Walter e smithe made a HUGE mistake on my billing CREDIT CARD. RUINED My credit. They charged me double for one item. They are handed over to investigations. I did not do my homework thoroughly researching their reputation. I will never purchase from them again.
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Diversity of Products or Services
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Product or Service Quality
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Klaussner - Terrible quality

#1141278
1.0
Details
Bought a Hayden sifa and half chair. Have had Klaussner rep ti my home twice replaced cushion first time. Thjs time they are rewebbing , stuffing underneath couch. At thjs point the couch will never be okay. It was made wrong frim the begining its not the couch I paid for. Klaussners fix is just a bandaid. Very dissatisfied with my purchase. Your rep Tom has pictures.
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Diversity of Products or Services

Furniture Mania - Theives

#1135587
1.0
Details
I ordered a sofa that came damaged, tried to contact furniture mania through phone and email many many many times. They have never responded. I always bought a chair from them that was damaged, I sent it back, yet never received a refund. They steal money from innocent consumers. Buyer beware.
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Warranty
Website

Rent A Center - The worst experience

#1130251
We bought brand new couches they broke to low have a *** of a time getting back yo we paid cash all at one with lifetime warranty as long asws own it bought feb 2014 biggrst mistake of my life ive talked to a few attorneys i cam sue then for almost 80 grande. I may go that way
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Levin Furniture - Paid big bucks for junk furniture.
Got sectional furniture (Icon Levin brand) at Levin, also got extended warranty. Sales person said, when we asked her about quality.... Anything that goes wrong, extended warranty will repair or replace. Called when leather started delaminting and tearing. Called the...
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LevinFurniture
LevinFurniture

Good morning. I'm sorry that you're having issues with your sofa, but thank you for posting this and bringing it to our attention. I'd be happy to ask one of our customer serv...

1.2
Product
Sofa
#1163977
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3 years ago I purchased a faux leather, sectional couch that is pealing and cracking all over the couch. I few months ago I went back to the store I purchased the couch to get an understanding of what was going on with my furniture and I was directed to contact the...
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1.0
Product
Sofa
#1163916
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Buyer beware!!! Hudsons Furniture will lie to you and rip you off!!
Buyer beware!!! Hudsons Furniture will lie to you and rip you off!!
Buyer beware!!! Hudsons Furniture will lie to you and rip you off!!
Buyer beware!!! Hudsons Furniture will lie to you and rip you off!!
Buyer beware!!! Hudsons Furniture will lie to you and rip you off!!
Buyer beware!!! Hudsons Furniture will lie to you and rip you off!!
Our expensive sectional is at the landfill after only 5 years...and we pushed it at that. We were told by the sales person Cynthia, in Ocoee, that our couch was 100% leather, except for the very back. She assured us, every part our body touched, was absolutely 100%...
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Anonymous
Jan

They will lie to you, and I am just realizing this, 5 years after my purchase. No refund as promised on a protection plan I purchased, only store credit. Customers need to ...

1.3
Product
Sofa
I didn't like
  • Being lied to and getting ripped off
#1162331
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Bad Boy Furniture - Misleading warranty - refusal to honour an added on warranty - Faux Leather Sofas Peeling
Purchased a love seat and sofa set from Bad Boy in May 2014. The sales person sold them an added warranty (*5 years protection* is what is written on the receipt $270.00). The pieces have started peeling severely, even though this is a smoke and pet free home and these...
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1.3
Product
Sofa
I didn't like
  • Poor quality
  • Poor quality of the product
  • Service
#1161535
Aarons - Disappointed
Aarons - Disappointed
Aarons - Disappointed
Aarons - Disappointed
However, someone failed to mention that this particular sectional that I purchased had bedbugs. Not only did it have bedbugs, but apparently it had already been inspected for bedbugs before. I even have bedbugs in my bed from this furniture. The regional manager...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hello,We take these issues very seriously. Thank you for bringing this to our attention. Can you please email us your account info such as first and last name, phone number an...

2.4
Product
Sofa
#1161249
We bought a dual reclining sofa and after 3 years the cushions collasped. It feels like sitting on plywood. I contacted Macys ( very pleasant representative) and they said it was out on warranty. I bought the Worry-No-More protection plan - called them but they don't...
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2.8
Product
Sofa
I liked
  • Company representative
I didn't like
  • No worry plan
#1160770
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I purchased my furniture on 11/26/2017 from Vale City Furniture in Westlake, OH.and needed to do the Acceptance Now 90 day same as cash option. Total of my furniture including tax and delivery was $1619.97 as stated on my receipt. I made a payment of $500.00 that day...
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Anonymous
Anonymous

No merchant "charges" tax! They COLLECT tax.

Anonymous
Anonymous

it's a lease you must pay taxes

Product
Sofa
#1149377
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