Product: Sofa Clear all filters (296 of 296 reviews match)
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I liked my brother in laws couch so much so I went out and bought it.The couch I had shipped to my house was a mess. The pillows were completely ripped and would not zip. The second one the brought was complete broken on the the left side of the wood inside fabric. I...
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1.9
Product
Sofa
#1219020
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I bought the couch from this website, there was a factory defect with this ouch, and the quality is also very poor.And their website will take take good views. My review was not posted on there due to the fact it was a complain instead of help promoting their business....
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1.4
Product
Sofa
#1208850
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I purchased a leather sofa and love seat. Every time they delivered, it was defective. Finally, I had had enough. The company offered to pay me $100 off for a defective sofa that cost $3444.06. The manager at the store never returned the phone calls and the sales man...
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Anonymous
Bilkis

Angie from customer service claimed to want to resolve this issue and wanted my contact number. Sent it to her and no response as usual.

Anonymous
Angie

Hello,I want to start by apologizing , for your experience, that is not our intent , to have a customer feel , the way you do. I would like to beable to assist in anyway that ...

2.3
Product
Sofa
I didn't like
  • Customer service
  • Product quality and customer service
#1206128
When I bought a brand name sectional from Sofas and Sectionals I didn’t know how many problems would arise. First and foremost, a buyer does not have the leverage they do when they buy from a store in their state. My first leather sectiinak from Klaussner was so bad,...
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Product
Sofa
#1206017
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Bought couch cash few month ago and after few weeks in my possesion it started peeling off skin.Called the store to complain and they send people to collect it for exchange as it was still under garantee. Two month passed and i am still waiting for my couch return. I...
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1.5
Product
Sofa
#1204986
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I bought a leather sofa, at least thought so, apparently it was bonded leather. It started to peel small pieces of fabric from the head rest. Before, I realized i had bought warranty on it, it was couple of months. They said I should have reported within the first 5...
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Anonymous
Mathis Brothers Furniture

Hello- we are sorry to hear that you are having issues with your sofa. We would like to look into this further and do whatever we can to assist. If you could, please email us ...

2.1
Product
Sofa
#1202372
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Rooms To Go - *** leather sectional

Rooms To Go - *** leather sectional
Rooms To Go - *** leather sectional
We bought a sectional about 3 1/2 years ago paying over 3000.00 it started peeling within the 1st year but because I didn't buy the extended warranty they said they wouldn't do anything for me. I can't afford to go out and spend another 3000.00 so we've been living weit h it and it's awful. Chucks of leather are all over my house all of the time
2.2
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Style and Design
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Website
Product
Sofa
#1201684
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Rooms To Go - Peeling leather

Rooms To Go - Peeling leather
Rooms To Go - Peeling leather
Rooms To Go - Peeling leather
Rooms To Go - Peeling leather
Rooms To Go - Peeling leather
Very disapointed!!!! Spent3000 on a sectional that start peeling not even a year after purchase . i feel scamed!!! I will never recommand r2g to anyone ,very poor quality for a high price.
1.0
Details
Product or Service Quality
Product
Sofa
#1201654
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Do not buy any furniture from Big Lots to save money its the absolute worst cheap built furniture you can buy.Its a waste of money you'll be looking again for the same item within months because its junk. Recliners material wears out fast the cushions will be like...
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2.8
Product
Sofa
I didn't like
  • Cheap made
#1200685
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Rooms To Go - Does not stand behind their warranty
We bought a sectional February 2017.A month later we had to have a piece replaced. Three months ago we had a technician come out because they didn't install a support piece and the couch broke again.Now here we are two months later with an offer of a partial voucher of...
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TellUsRTG
TellUsRTG

We are deeply disappointed to see this! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!

1.2
Aguadilla Pueblo, Aguadilla
Product
Sofa
#1199712
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