Manufacturer: Other Company Category: Sofas Clear all filters (127 of 127 reviews match)
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We went to the Cost Plus World Market on 6th Ave in NYC and saw the Apfel sofa, which we loved. An inattentive and unprofessional salesperson came to "help," but due to her long acrylic nails, I had to place the order myself from a store laptop. Whatever. We were told they don't use their own shipping or delivery companies, so that means they outsource to two different companies to deal with shipping and delivery. The message "Room of Choice"...
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1.5
Product
I liked
  • Jason the manager
#1004380
No release puttin on hydraulic sofa. They delivered sofas two weeks ago and one of the en pieces reclined but when we went to put it to upright position it wouldn't move. Am still waiting for a technician to come and fix but he still hasn't show up. A brand new sofa not working. When you call salesmen won't help, they got their commission they don't care and service doesn't care. I called on a Saturday delivery day and on Thursday if the...
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Lastmans_BadBoy

Lastmans_BadBoy Hello - we're very sorry to hear about your experience. Please contact us at socialmedia@nooobody.com so we can address this issue. Please remember to quote review #1001170 a...

We made the mistake of purchasing a living room set from Sofa Mart to replace the garbage they sold us previously (which replaced another piece of trash set that we had to return because it was so bad). After about 6 months or so of ownership the sides of both the sofa and chair began to bulge and one side of the chair had sunk so badly that no one could sit on that side. There are only 3 of us inthe bouse to use it,and we aren't home very often...
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FurnitureRowCustomerServi

FurnitureRowCustomerServi Hello, thank you for taking the opportunity to provide us with some feedback on your recent experience at Sofa Mart. We completely understand why you're frustrated, and we'd l...

Miss Betsy

Miss Betsy Take that store to Small Claims Court !

1.6
Product
#999154

Sofa Review

#1003042
1.1
Orbmik Furniture - Simple Review #1486308735
Orbmik Furniture - Simple Review #1486308735
Orbmik Furniture - Simple Review #1486308735
1 of 3
The quality of the furniture is bad start peeling.
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Sofa Review

#980988
Brand new livingroom furniture, began breaking down first three months call for them to repair dont hear from them in six months still making payments. Went in store with photos still no sgow stop paying them, now there calling and coming by. Yet furniture still not fixed and have not recieved new set and they have not recieved payment either. The worst company i've ever seen
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Sofa Review

#980078
Peeling leather on our seafoam sofas that are sat on no more than 2 months out of the year. Now 5 years old but look absolutely brand new except for sides of all cushions peeling horribly. Terrible position to be in.
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Sofa Review

#950072
1.0
I have a bad experience with my leather sofa and love seat also everything peeling
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Bought the Chesapeake Sofa and oversized Chair. After a couple of weeks the cushions sagged tremendously and sunk in. Had to rotate them every day. Contacted Customer Care. They sent a representative out who told us the furniture was horrible and also not to ever purchase anything from the Cindy Crawford line because it was really bad. He said the cushions could not be re-stuffed and new ones from a better manufacturer had to be ordered. About a...
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Anonymous

gina I bought the same set. Replaced once and now giving me a credit to get something else. I have to buy another living room set and am leery. This is the second set I have bou...

2.5
Product
#996729
I bought in November 2016 for alost $600 and in just 3 months there are rips and tears all over and the Integrity is gone. This has to be one of the most worst purchases I ever made in my life. I think I'm going to need to take for their actions cuz this is ***. And I could go on and on and on with the sofa with pictures *** despicable.
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1.8
Product
#996346
I purchased a sofa, matching chair & ottoman which included 5 pillows. Paid over $3000. I received the wrong pillows (cheaper ones that belonged to another set) Took over a month to settle the problem. They didn't even deliver them. I had to go pick them up after paying over a $100 for delivery. Poor service. Sorry Bob Mills your staff is rude and on a scale of 1 to 5..1 being the worse... YOU SCORE A 1..
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1.1
Product
#995036
On January 8th, I purchased a couch & chaise for $875 at the Rooms-2-Go Outlet in Columbus, GA and was very pleased with the price of the pieces.I used my R2G financing, since I have used it previously and it was easy. I received my statement today and what the salesperson who put my order together, the cashier and the manager who approved my purchase failed to mention is that you have to spend $1,000 to get promotional pricing at a R2G outlet,...
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3.3
Product
I liked
  • Salesman
I didn't like
  • Financing charges
  • Awful customer service
Purchased 2 reclining sofas,both the same.They looked very nice for the first 6 months,then the cushions started to sink.Purchased extended warranty.Called warranty company and they sent a guy out to look at them.The company said the cushions were not covered!Then Valu City sent their repairmen out and pushed the cushions up somehow,which lasted for about a month.We now have 2 useless sofas!!!!Product is junk,along with their warranty!!!!Would...
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I have only had this furniture for (4) four years and this is what I am dealing with the sofa have peeled away and the chair is starting to do the same the pictures will show the result. I have no small kids in the home so I don't understand how are why this have happened. The furniture is really falling apart I need a new sofa and chair the cuff table leg have came off as well. I will also need another kitchen table & chairs soon as well. The...
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Product
#990766

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We purchased a sleeper/sofa and was delivered on December 15, 2016. Since we have received the sofa we have been very dissatisfied. It is a beautiful leather sofa to look at however we cannot even sit on it. It is so uncomfortable. We contacted our salesman, and we were informed that they do not allow returns. The reason makes no since, they have a "state of the art" warehouse and cannot take returns because they would be taking a chance of...
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3.3
Product
#987500