Product: Sofa Clear all filters (317 of 317 reviews match)
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Alan White Furniture - Lousy job and customer service

Alan White Furniture - Lousy job and customer service
Alan White Furniture - Lousy job and customer service
Owners of business lack integrity, produce inferior priduct, lie, do not keep time line and are downright rude and obnoxious. Worst experience ever. Had my small rv sofa for 6 weeks and finally delivered it with crooked seams and puckered corners on cushions. Paid $825 for that job. Do not go there!!!!
1.4
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Warranty
Product
Sofa
#1270811
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Bad Boy Furniture - READ REVIEWS B4 BUYING

Same as everyone else on this page, bought a sofa spent $1500 bought the best warranty and now that I need it their giving me the run around.
Product
Sofa
#1245819
Slumberland Furniture - Run around on my 3rd set of cushions
Slumberland Furniture - Run around on my 3rd set of cushions
got my sofa set from slumberland in dec 2017 now on my third set of cushions,, called corp several times.. talked to Jason the store manager .. he asked me if I sleep or lay on my couch who says that... so called corp again talked to cheryl who talked to jason and the...
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1.5
Product
Sofa
I liked
  • Corporate was nice
#1244723
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They had sprayed it with scotchguard that i did not request and the sofa smelled bad. I had a reaction immediately and had to wait a long time for them to pick up the set and they got rid of the one i had in the room that they removed and i could not get it back. I...
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Product
Sofa
#1238266
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Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
Bad Boy Furniture - Nightmare
The love foot rest on the love seat has fallen off, and the leather on the sofa is peeling. I called them and send them pictures. The refused to honour the warranty or do anything about it. I was told by the salesman, that the warranty I paid for, covers all the...
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Anonymous
Martin

You mentioned several times "what the salesman told me" ... that is completely irrelevant.What is relevant is the contract you signed and placed money into play to initiate.Wh...

Product
Sofa
I didn't like
  • Lack of response and follow up to concerns
  • Bad worse store ever e
  • Customer service
#1238197
We went to purchase a sofa set that was our second purchase and what a joke. Not only could I feel the pressure of commission sale as soon as I walked in the door,but I was told if I want to pick it up,I would have to go to MISSISSAUGA to get it!!! The in house manager...
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3.0
Product
Sofa
#1236307
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I got my sofa from them about a month and have ago, and the recliners wasn't working, the arm rest was broke, one charging port wasn't working and my coffee table fell apart.. I've spoken to them on NUMEROUS occasions (about twice a week since it was delivered) and...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,We’re very sorry to hear that you had a negative experience at Aaron's. Please email us at myexperience@aarons.com and be sure to include the primary name on your lease, th...

1.9
Product
Sofa
#1235307
I purchased a couch and love seat from the Rooms to Go location in Boca Raton, FL. The color did not match the color in the store. The couch is so uncomfortable, you cant even sit in it without sliding out I'm petite and it is the most uncomfortable couch I have ever...
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TellUsRTG
TellUsRTG

We are deeply disappointed to see this! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!

Product
Sofa
#1230871
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I bought an entire house full of furniture at the end of September from RTG in Brandon Fla. Between then and January 5 I was home maybe 10 Days. The arm on the couch developed a big divot where my arm goes. Customer Service sent someone out right away. He fluffed it...
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TellUsRTG
TellUsRTG

We would love to get more information on this. Please email us the details of your order to TellUs@RoomsToGo.com and we will be more than happy to help in any way that we can....

2.3
Product
Sofa
I liked
  • Sales lady very nice
I didn't like
  • I would never purchase another item from rtg
#1230679
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We bought a sectional a year and a half ago. Paid a lot for it to! Started noticing holes on the leather part of the foot rests. These were only at the corners and were about the size of a dime. Then we saw stuffing coming out from under one of the reclining foot rest....
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1.4
Product
Sofa
#1230548
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