Product: Sofa Clear all filters (224 of 224 reviews match)
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City Furniture - Warranty coverage is a joke don't pay it
I just purchased the sofa from City Furniture not even 2 months ago the color is already coming off on the elbow I have paid for the extra coverage but apparently that's not covered the only thing they can do is offer me a f****** Swatch of fabric to fix that and then...
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2.3
Product
Sofa
#1111817
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The Best Choice Products Modern Entertainment Futon Sofa Bed Fold Up & Down Recliner Couch With Cup Holder is absolutely terrible to sit on and even worse as a mattress. I bought it for my girlfriends family to use while they visited. They found it very hard to get a...
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5.0
Product
Sofa
#1107371
Civil Action No. 9:15-CV-81139 (S.D. Fla.) RTG uses processed leather that is light tan and has no grain, the color and texture is then sprayed on and instead of finishing the process by applying the clear protectant they extort more $$$ out of you and may or may not...
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2.8
Product
Sofa
I liked
  • Appearance of sectional
I didn't like
  • Dishonesty and deceitfulness of everyone at rtg
  • Constant lies i got from managers and reps
  • Product quality
#1106352
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Bad Boy Furniture - Couch and tv

#1107611
1.7
Details
Bought a couch set and tv couch fell apart within 1 year 55 in tv stopped working not happy with this company
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Cleos Furniture - Furniture broke within a week of purchase

#1094979
3.6
Details
We purchased a dual recliner sofa and queen mattress set, no issues with the bed, however, 7 days in, our dual recliner broke. I went to the Hot Springs store and was told we will hear back from Corporate store.....uh why? Why cant the local store replace our couch with a different brand?
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Home Zone Furniture - Make a claim

#1090941
My sofa are pilling of , fade and is getting worse..
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Gallery Furniture - Leather coloring comes off

#1090433
1.8
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I bought 2 lrather sofas for almost $8000.00 in February. After a couple of months color started coming off in places. They don't care how unhappy I am. They sent someone head of leather company and he said he would do certain things but now he won't take my calls or respond to my texts. No one sits on the sofas but my husband and occasionally me. No reason for color to come off. This is junk.
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Rooms To Go - Fake "Top Grain Leather"
The "top grain leather" wore through the top layer revealing fabric in less than 8 weeks. This is actually my third couch from Rooms to Go because of the same issue. Obviously they are not using "top grain leather" but either bonded leather or some other kind that...
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Anonymous
Mad Granpa

I just looked at your picture and it appears you have the same couch as us, the Van Buren. BTW, it's not Top Leather, it's top coated leather. It's processed leather (like chi...

Anonymous
Mad Granpa

I just got a postcard from a law firm that has a class action suit against RTG for not applying the protectant properly that I paid $180 extra for. They decided to settle inst...

1.5
Product
Sofa
#1103629
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We bought a couch and loves eat from them took out the extended warranty after couple years leather and vinyl started to separate had to go through warranty company.You have to take pictures then resize them and then wait for a response, once you get that if they okay...
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3.1
Product
Sofa
I didn't like
  • Great in store service
#1102767
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The sofa is part leather and cloth, and there were bedbug eggs nesting in the corners of the seam of the couch. We had to sit the sectional outdoors until I am able to contact this store in the morning . I am very upset about this because I'm still making payments on...
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Product
Sofa
#1102618
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We purchased a couch and love seat with warranty and had to call and jump thru hoops to just be able to start a claim then once we emailed all pics and information company refuses to get back to us and has been almost a year now !I was told its the only way to be able...
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Anonymous
Anonymous

Why on earth are you posting about an issue that happened a year ago?Why have you not done more about this problem such as sending a letter to Senior management?

1.9
Product
Sofa
I liked
  • Look of the furniture
I didn't like
  • How the way the warranty is set up to be used
#1101932
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Fred Meyer - Worst. Furniture. Quality. Ever.
Approximately 18 months ago I bought a couch and love seat (recliners) from Fred Meyer.They looked very nice in the store, and the sales person said they have had very good luck with this set holding up, as opposed to some of the Ashley Furniture they sell. Within a...
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Anonymous
Mark cho

That's what they do...... sell cheap Chinese junk at an insanely high markup..... I'd suggest just buying off of Amazon where at least you can judge the quality by other custo...

5.0
Product
Sofa
#1100833
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I had the misfortune of buying a living room set from them and in less than three months our love seat recliner broke and trying to get them to repair it is next to impossible to say the least. I have come to the conclusion that they are more about there money and...
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1.0
Product
Sofa
#1100234
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Wayfair - Hughes Furniture poor quality
Wayfair - Hughes Furniture poor quality
I purchased the couch AND love seat.I know it has been a little over 13 months since delivery. I took pride in purchasing furniture Made in the US! I never expected this set to become so distorted and out of shape. (I provided photos). I have no pets, no children at...
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1.5
Product
Sofa
I didn't like
  • Referred back to hughes furniture
#1099689
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