Seller: Light In The Box Product: Shoes Clear all filters (0 of 312 reviews match)
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Light In The Box - Damaged Shoes
I ordered a pair of shoes the company sent the wrong ones and they were damaged, the problem is still unresolved. There is no way to contact the company, no phone number or email is listed. The company responded the first time after I submitted a return label advising...
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1.0
Product
Shoes
#1396664
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I bought made-to-order shoes and they were supposed to come with two loose buckles. Only one was in the package. I immediately took a picture and got an 'updated shipping status' email with NO information. I was never given a new shipment number and no one ever...
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2.4
Product
Shoes
I didn't like
  • Costumer service
  • Product missing pieces
#1251583
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Light In The Box - Shoes arrived damage

Hi I received my wedding shoes on April 24 , 2019 , one of the shoes arrived damage , I was so happy when they arrived , didn’t notice the damage until today April 25 that I was showing the shoes to my daughter . They are beautiful shoes , I just want a replacement, how can we contact them . Order number1804091928907273
Product
Shoes
#1241464
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Light In The Box - Shoes

Ordered shoes, came with poor quality and way too small. Submitted ticket, no one ever contacted me or attempted to assist with return or exchange
1.8
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Shoes
#1229538
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Light In The Box - Appalling service

I ordered my WEDDING shoes from these in size 4.5-5 I’m a 4.5 maximim they was too small, wanted to return them I would have to pay £12.90 postage! Re ordered the size 5.5 on 2nd February 32 days later still not here they come out with excuse after excuse customer service is terrible I fly to Spain 11th March for final wedding dress fitting and have NO shoes!!
1.2
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Shoes
#1203810
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I ordered two pair of shoes on November 29, 2017. I wanted to wear them at my 60th Birthday Party on December 31, 2017. I agree with everyone else, the only way I could communicate with them was through email. The shoes did not arrive until the 2nd week in January 2018.
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1.0
Product
Shoes
I didn't like
  • Shoes cheaply made and did not fit
#1175970
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Bought a pair of light up shoes for my nieces birthday. One shoe works the other doesn't. I have tried to find a way of contacting lightinthebox via the app and the website and even by google but to no avail. They are simply not keen on customers contacting them! The...
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Anonymous
Nuttydel

Update on above - just picked my niece up from school and now the rubbish shoes do not work at all!!! I only gave them to her last night (a birthday gift). What a load of rubb...

2.3
Product
Shoes
#1132786
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Bought a pair of shoes for my daughter to wear to school and it came too small. Went on to see how i could return the item, logged into my account to search for the item as they stated and my account says i have no orders on file. So now with no item on file, i have no...
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1.0
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Shoes
#1088546
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Shoes Review

Everthing they sent me from two pairs of basketball shoes were the wrong size two small and also four blouses were the wrong size and I am still waiting on stuff to come in
2.1
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Shoes
#1026393
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Shoes Review

My order wasn't what was shown on your site. And also one of the led shoes stopped lighting up after less than one hour of wearing them. I need directions on how to return my order. Please contact me asap. Thank you.
2.0
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Shoes
#1018542
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