Seller: Lazada Philippines Product: Shoes Clear all filters (0 of 328 reviews match)
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Lazada Philippines - Recieve package but lacking 1 item
Lazada Philippines - Recieve package but lacking 1 item
I received my package just today at 12nn by COD,Im expecting 2 pairs of shoes inside a box because that was i paid of.But so shacking that only 1 pair inside.I was able to call delivery personel who just left few minutes.He refer me to tge office of lazada cebu.they...
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LazadaPH
LazadaPH

Hi ZippyDrever, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is...

LazadaPH
LazadaPH

Hi Ma'am/Sir, we regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Rest assured that we'll resolve your ...

Mandaue City, Central Visayas
Product
Shoes
#1389029
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Lazada Philippines - Refund issue
I ordered shoes unfortunately hindi sya same nung nasa photo "not as advertised", kaya nirefund ko na lang. Pero wala ako natanggap na LBC remittance number sa email ko. Please help me Lazada. They just emailed me for confirmation but there's no remittance number or...
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LazadaPH
LazadaPH

Hi, AcademicKeelBilledToucan915. We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Rest assured that ...

LazadaPH
LazadaPH

Hi AcademicKeelBilledToucan915, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the orde...

1.0
Product
Shoes
I liked
  • Very pass when you order
I didn't like
  • No reliable delivery-no customer support-no or late refunding
  • Lack of accountability
#1366949
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Lazada Philippines - They sent me a wrong size, it doesnt fit me

I process for return and change the items but they said my reasons is not valid.. How come?? And now they are sending back the items without replacing it.. I wasted my P1,175 for nothing.. !!!
1.0
Details
Billing Practices
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Product
Shoes
#1157124
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Lazada Philippines - Really bad

Lazada Philippines - Really bad
When you read lazada's policy about fake/replica items it says they don't tolerate those items. So, I felt secure but what i received was fake! worst than replica
1.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Shoes
#1091112
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Lazada Philippines - Different item received from image provided
Lazada Philippines - Different item received from image provided
Delivery service is sssoooo poor.Got 2 out of my 4 orders cancelled by lazada because they cannot find my address, didnt even tried to contact me to find my exact location. Need to order again for me to get these items. Got my other item out of that 4 but way tooooooo...
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LazadaPH
LazadaPH

Hi, we are very sorry for the experience you had. You may return the item so we may process your replacement or refund and we do offer Free Return which means no fee. Just fol...

1.3
Product
Shoes
I didn't like
  • Not following delivery time frame and
  • Not following delivery timeframe
  • Product delivered different from image given
#1036582
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I bought a pair of Kobe11 shoes for a market value price and received a COUNTERFEIT / FAKE item, then I will go through the agony of waiting for my refund/reversal on my credit card. If it was a wrong size or damage item I would understand to go through their process...
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InternalMonkey
InternalMonkey

May dalawang items ako na sira at mali yung padala ng lazada, gusto ko e return yung items papaano hirap saan po location ng lazada sa iloilo.

LazadaPH
LazadaPH

Thanks for letting us know about your concern, Leondel and we apologize for what happened. As per checking, it was already refunded on our end since Sep 10, 2016 amounting to ...

Product
Shoes
I didn't like
  • Counterfeit fake
#913931
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