Product: Shock Absorber Clear all filters (7 of 7 reviews match)
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Rockauto - Missing parts

Shock absorbers did not come with the rubber grommets. Each shock was supposed to have four absorbers and four washers. Placed one complaint and they sent me the incorrect part. My order # 119231751 it shows every part i need. Now can you get my order complete so i can install.
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#1651033 Review #1651033 is a subjective opinion of poster.
Product
Shock Absorber
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
2.6
Details
I ordered 2 strut/shock assemblies for my vehicle.the parts came in and the driver side went on and so far so good. The 2nd assembly was assembled 180 degrees out on the engine compartment mounts.frustrated because i already had the front end tore down, i purchased a...
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#1394645 Review #1394645 is a subjective opinion of poster.
Product
Shock Absorber
Reason of review
Bad quality

PartsGeek - Returns

1.0
Details
I returned 2 shocks and they told me that I returned them to the wrong location. I did exactly what the return letter told me to do. Now they will not give me my money back they want me to send mail label , so they can send me the shocks back that I don’t want
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#1306102 Review #1306102 is a subjective opinion of poster.
Product
Shock Absorber
Pros
  • Website thats it
Cons
  • Wrong part
Reason of review
Return, Exchange or Cancellation Policy
5.0
Details
Shockwarehouse - Great Customer Service! Great Price!
Price was far better then what I could get here in Canada and that's even with the exchange rate from US to CAN dollars. I only am writing a review so people know the truth from my experience. I would recommend to everyone who wants to save money $$$ and get what you pay for, to shop at Shock...
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#1226895 Review #1226895 is a subjective opinion of poster.
Product
Shock Absorber
Pros
  • Way they help you
Reason of review
Good customer service
Tags
  • Shocks

Carid - BUYER BEWARE - New air shocks leaked in less than 2 weeks

1.6
Details
POOR QUALITY & NOT CUSTOMER SERVICE TO FIX -WILL NOT HONOR WARRANTEE !! I purchased 2 new air shocks for my GMC Envoy and had them installed. In less than 2 weeks they began to leak down & then went totally flat. I had mechanic diagnose to see if an air line had failed or what the problem was. I was shocked that the brand new air shocks from CARID had *** I called CARID and explained they seamed helpful. I sent pictures of the hole and they said it was not covered. DO NOT BUY FROM CARID !!
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Review
#1116675 Review #1116675 is a subjective opinion of poster.
Product
Shock Absorber
Cons
  • Did not cover warantee replacement when broken
  • Quality
Reason of review
Warranty issue
Loss
$186
Preferred solution
Deliver product or service ordered

Summit Racing Equipment - This place sucks

1.8
Details
I tried to order some bilstien shocks and had a problem getting straight answers from bilstien and summit about fitments and recommendations. Finalky talked to a guy named bwnson who offered me 10% off my next order so at the time i was satisfied with that. However i find out todag that they have a military discount which i was unaware of and at the time i ordered the parts with beson i could have not only saved $50 that day but now his "offer" of 10% to compensate for my troubles is comoletely useless as i am already going to get 10% off any orders i place with them!!! I asked for a $50 credit from my last order to be placed on my new order for the troubles and they refused. I soent another hour today on the phine listening to them tell me how they sont advertise the military discounts. Pathetic. So nothing will happen.
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Review
#1093533 Review #1093533 is a subjective opinion of poster.
Product
Shock Absorber
Reason of review
Problems with payment

Precision Tune - Got my for double

I go on online to see the cheapest place to get shocks precision tune dayes 437 dollars ok i say i go in to get shocks for front in lady behind the counter sayes you gone mind you nobody asked what kinda of shocks or anything like this she sayes that will be 888 dollars because i got a oil change alsohow can you charge double no i will never go back then they say will we can put the other shocks on i said *** no
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Review
#1062429 Review #1062429 is a subjective opinion of poster.
Product
Shock Absorber
Reason of review
Pricing issue