Product: Scooter Clear all filters (27 of 27 reviews match)
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Q9 PowerSports in Rio Rancho, New Mexico - Everything was OK I'm not a mad consumer I just wanted you to know that these two items were kind a messed up the one got broke and the other one had a stain just want to know if they can be replaced

Q9 PowerSports - Everything was OK I'm not a mad consumer I just wanted you to know that these two items were kind a messed up the one got broke and the other one had a stain just want to know if they can be replaced
Q9 PowerSports - Everything was OK I'm not a mad consumer I just wanted you to know that these two items were kind a messed up the one got broke and the other one had a stain just want to know if they can be replaced
Q9 PowerSports - Everything was OK I'm not a mad consumer I just wanted you to know that these two items were kind a messed up the one got broke and the other one had a stain just want to know if they can be replaced
Q9 PowerSports - Everything was OK I'm not a mad consumer I just wanted you to know that these two items were kind a messed up the one got broke and the other one had a stain just want to know if they can be replaced
1st picture and 2nd picture are the same item it is the front fender of the bike where the bolts screws into the frame was broken the 4th Picture is the actual item from picture one and two but the good side and the seat of the Scooter has a big oil stain or brown stain on it I tried to remove it with soap and water but it will not come off
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Review
#1620711 Review #1620711 is a subjective opinion of poster.
Product
Scooter
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Can you blame them for the phone system hanging up? People call them all day long to complain that their CHINESE item has issues, look up other powersport online sellers and you will find tons of bad reviews for all of them. Thankfully i know about scooters and ignor...
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1 comment
YummySquirrelMonkey
#1694947

The person has to be from powersportsmax. What a doozie!!!!!!!!

Review
#1395536 Review #1395536 is a subjective opinion of poster.
Product
Scooter
Pros
  • Americans answer the phone that you can understand clearly
Reason of review
Fast order processing
2.8
Details
2017 I paid cash for a new scooter. After running one month the motor blew up. We did not realize it was so serious at that time. We spoke with service dept. After paying for a mechanic to check it out. We were sent several parts. Which i paid out of my pocket to have...
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Review
#1338063 Review #1338063 is a subjective opinion of poster.
Product
Scooter
Reason of review
Damaged or defective
Wht do we need a worker for just refund my money or replace the bike no need for a case worker been waiting since june for my grandson to ride his bike refuse to wait any longer they got 600 i got a. Lemon
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3 comments
YummySquirrelMonkey
#1694948

Be very aware...........................................Really.

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Review
#1336549 Review #1336549 is a subjective opinion of poster.
Product
Scooter
Reason of review
Return, Exchange or Cancellation Policy
1.4
Details

Update by user Jul 04, 2018

UPDATE.... They emailed me after receiving my complaint from the BBB.

They offered a discount on the purchase price of the scooter. $150 on a $2000 scooter.

I accepted so I could try to take the scooter somewhere locally to get the stereo fixed. This was almost 4 weeks...

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1 comment
Anonymous
#1633563

My second time getting a scooter from safer wholesale both times I had to complain about missing parts for my scooters. The customer service is garbage very rude and disrespectful to their customers, and it took months for my first scooter months to get you straighten out...never again.

Review
#1265707 Review #1265707 is a subjective opinion of poster.
Product
Scooter
Reason of review
Damaged or defective
5.0
Details
I bought a scooter and then another one later on. Best scooters ever. Ill buy again. I highly recommend these guys!!!!.
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2 comments
Anonymous
#1601193

I don't work for them but i did buy a 150cc scooter from them, it arrived in under a week, the paperwork arrived in under a week after i requested it, the scooter had one bad part and they corrected it. I did all communication online and never spoke to anyone on the phone so i cannot account for their phone support. a majority of these complaints are from people that want a high end scooter or other vehicle for a made in China price and then get upset when the thing comes with made in China quality.

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Review
#1256830 Review #1256830 is a subjective opinion of poster.
Product
Scooter
Reason of review
Good quality
2.3
Details
SaferWholesale - The more scooters you buy, the worst they treat you.
SaferWholesale - The more scooters you buy, the worst they treat you.
SaferWholesale - The more scooters you buy, the worst they treat you.
SaferWholesale - The more scooters you buy, the worst they treat you.
SaferWholesale - The more scooters you buy, the worst they treat you.
SaferWholesale - The more scooters you buy, the worst they treat you.
I was told they could not fill my order because they did not have the six scooter. They told me that they would need to contact a different scooter company to see if they had the scooters. (why didn;t they call me ? they waited until I called them) They arrived three...
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Review
#1253342 Review #1253342 is a subjective opinion of poster.
Product
Scooter
Pros
  • Jon in parts dept was very kind and informative
Cons
  • I did not feel valued after buying six scooters at once
  • I felt ignored
  • Beaten down
Reason of review
Poor customer service
Loss
$3000
Preferred solution
I want to inform other before they make the same mistake I had made. ( I did thorough vetting of this company, or so I thought. This is why I am posting this)
1.0
Details
I PURCHASED A NEW SCOOTER FROM DALLAS POWER SPORTS WHEN IT GOT HERE AND I PUT THE PARTS ON IT WOULDNT START CALL THEM SEVERAL TIMES TALKED WITH A TEC DID EVERYTHING THEY ASKED IT STILL WOULDNT RUN PLUSS THE HEADLIGHT WOULDNT WORK NOT BECAUSE THE BULB WAS BED BECAUSE OF...
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Review
#1193857 Review #1193857 is a subjective opinion of poster.
Product
Scooter
Cons
  • Didnt like there attitude with me and my concerns
Reason of review
Damaged or defective
Preferred solution
send me an upgraded scooter for the lose of work and stress with this scooter

Wish - Refund issues

2.2
Details
I received a hand held scooter for scooter but it should have been an electric scooter
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Review
#1164534 Review #1164534 is a subjective opinion of poster.
Product
Scooter
Reason of review
Not as described/ advertised

SaferWholesale in Frankfort, Illinois - 150 cc motorscooter

1.0
Details
Brand new 150cc motor scooter was purchased throuhh safer wholsale the outcome was horrifuc. The bike had wires that were not connected and it only went 20mph from day one. I replaced parts and after 3 months it no longer starts and they refuse to replace the scooter
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Review
#1137690 Review #1137690 is a subjective opinion of poster.
Product
Scooter
Reason of review
Not as described/ advertised