Scooter Reviews and Complaints
Powersportsmax - All of the people complaining about their purchase
MADE IN CHINA, you get what you pay for. If you want something that will run reliably buy a name brand, if you cannot afford a name brand maybe you should buy one that is already assembled with the PDI done.
I buy scooters from Powersportsmax because they are the cheapest around and yes i expect issues out of the crate because China does not have quality control, it is a bonus if you get one that runs perfect the first try. The last one i bought came with the carb hanging off, not Powersportsmax fault because they get them in a crate and ship the crate to you, it is the factory's fault. I simply fixed the carb and it ran fine.
Can you blame them for the phone system hanging up? People call them all day long to complain that their CHINESE item has issues, look up other powersport online sellers and you will find tons of bad reviews for all of them.
Thankfully i know about scooters and ignor the reviews otherwise i would nto have gotten my scooter so cheap.
Saferwholesale - Purchased a lemon. Nobody will do anything.
Oct. 2017 I paid cash for a new scooter.
After running one month the motor blew up. We did not realize it was so serious at that time. We spoke with service dept. After paying for a mechanic to check it out.
We were sent several parts. Which i paid out of my pocket to have installed. 10 months later I call and text the mechanic who I have been dealing with. It is under warranty but he no longer responds to me.
I asked him how to return it but I'm in nc it would cost me what I paid to return it. I texted randy safer he never replied.
Saferwholesale - WORST IVE EVER BEEN TREATED! MISSING TITLE, BROKEN PARTS!
Update by user Jul 04, 2018
UPDATE.... They emailed me after receiving my complaint from the BBB.
They offered a discount on the purchase price of the scooter. $150 on a $2000 scooter. I accepted so I could try to take the scooter somewhere locally to get the stereo fixed. This was almost 4 weeks ago.
Still no check and at this point the scooter won't even start! Certified mechanic has looked at it and can't figure out what's wrong.
So after having this scooter for almost 3 months, I had 1 week where I was able to ride it. Unbelievable!!!
Original review posted by user May 28, 2018
AVOID THIS COMPANY AT ALL COSTS!!! MISSING TITLE AND BROKEN SCOOTER!
It's been 2 months and instill haven't received my title. The scooter shipped l without a battery, then when I finally got the battery I found out that the audio system was broken! Been trying for 3 weeks to get them to send me the part I need and I just keep getting the run-around. The rudest people I've ever dealt with in my life!
Filed multiple online reviews about them with Yelp, BBB, Ripoff report, Pissed Consumer, and the Illinois attorney general.
I suggest you do to. The more people who write reviews, the better chance we have of getting what we paid for!
Powersportsmax - You are buying complete disappointment and frustration with this company.
Don't waste your time....they have a great website and live up to none of their promises. I ordered an expensive scooter which arrived 2 weeks late.
It had damage to the front windshield and front tire fender. They offered to send replacement parts that never came. The bike did not come with an owners manual and would not start; lots of loose wires hanging with no idea where to connect. They answer the phone one out of ten attempts and all you get is a young lady who offers to take a message.
I asked them to pick up the bike and fix what I had paid for; they said I would have to bring it to them. What a joke....I could and should have just gone to my local dealer and drove off with a happy perfect bike. Over a month later its still sitting in my garage not operating.
This company is lazy, unethical, non-customer service oriented. They just want your money, and then ignore you.
Powersportsmax - Best company ever
I bought a scooter and then another one later on. Best scooters ever.
Ill buy again. I highly recommend these guys!!!!
Saferwholesale - The more scooters you buy, the worst they treat you.
I purchased SIX scooters at once for a $4000 pricetag, + shipping.
After 19 days, I called to find out where the scooters were being that no shipping information was posted to my account. I was told they could not fill my order because they did not have the six scooter.
They told me that they would need to contact a different scooter company to see if they had the scooters. (why didn;t they call me ? they waited until I called them)
They arrived three weeks after scheduled to arrive.
Upon arrival, THREE of the six scooters arrived damaged.
I submitted a parts replacement and it has now been 24 days since I submitted the complaint.
I went to their website to submit the 6 Vin numbers, only to find out 17 days later that they never received my request.
The manager was a real idiot. No compassion and in fact made the matter worst by badgering me by telling me I didn;t submit the request multiple times. Why the *** did he need to keep beating me down rather than (with a nice voice) asking me to resubmit the vin numbers.
I just bought SIX scooters... doesn't that get me some sort of "customer service". I was looking for a mentor... Not A Tormentor.
The sad part is that several of the other online scooter dealers were worst than Safer Wholesale..... This is what purchasing on the internet has become. Rude and unethical people hiding behind their monitor screen.
I reentered each of the six vin numbers on their web site. This time I entered each vin number under six separate requests. When I called to confirm that they received the submission "this time" I was admonished for entering SIX SEPARATE submission rather than one.
I found their scooter source out of Texas and will order directly from TaoTao and Boom... and any other scooter company.
Dallas Power Sports - THE NEW SCOOTER I PURCHASED FROM THEM
I PURCHASED A NEW SCOOTER FROM DALLAS POWER SPORTS WHEN IT GOT HERE AND I PUT THE PARTS ON IT WOULDNT START CALL THEM SEVERAL TIMES TALKED WITH A TEC DID EVERYTHING THEY ASKED IT STILL WOULDNT RUN PLUSS THE HEADLIGHT WOULDNT WORK NOT BECAUSE THE BULB WAS BED BECAUSE OF BED WIREING . THEY WONT STAND BEHIND THERE PRODUCT THEY NEED TO SEND ME ANOTHER SCOOTER AN UPGRADED ONE FOR ALL MY TROUBLES AND STRESS BUT THEY WONT PLAIN OUTRIGHT REFUSE HOPE U DONT HAVE TNHE SAME PROBLEMS I DO CUZ THEY WONT HELP U. I WISH I WOULD OF WENT WITH ANOTHER COMPANY
Wish - Refund issues
I received a hand held scooter for scooter but it should have been an electric scooter
Saferwholesale - 150 cc motorscooter
Brand new 150cc motor scooter was purchased throuhh safer wholsale the outcome was horrifuc. The bike had wires that were not connected and it only went 20mph from day one. I replaced parts and after 3 months it no longer starts and they refuse to replace the scooter
Saferwholesale - Not safe!!!
Gas leak was found on my scooter. Telling me that (its out of our hands sir).
This company will never get a dime of my money ever again. Terrible customer service. Support team suck. Twenty five percent restocking fee!!
I would not recommend people buying from this company. Its not safe! maybe when a class action lawsuit is filed. Maybe these jerks will get a better understanding about dollar and sense.
People are investing their hard earn money. Into this stuff. what we get is a broken investment. I hope that people read this.
Don't ignore what I am telling you. Certain scooters from this distributor isn't safe.