customer service is just awful. the words hold on "one second" is still ringing in my ears.

Finally asked Jazzy my sales rep to call me back as I could not stay on hold any more. I was told to be patient.

If a total of one hour on hold is not patient, then I don't know what the definition of patience is. 24 hours later and I am still without a call back, or a resolution as to why my delivery was cancelled and more importantly why Bobs did not think it was necessary to let me know.

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