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Dear Mr. Urbain

I am writing to express my complete dissatisfaction whit the washing machine that I've bought recently.

On 16 May, I bought a washing machine at the company that you represent it.

Unfortunately, the servicie has been inadequate. I am upset because the washing machine don't work properly. It's more expensive than the model that I asked for it. Also it's not a ecofriendly appliace.

Furthemore I was offended whi the acttitude of your shop assistant.

He was not only impolite, to make the matters worse, unhelpful. He refused to contact whit you when I asked to speak you about the incid

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