Rudest employee ever encountered
Taking my 89 year old mother to board train in Kansas City arriving 20 minutes before departure. The person selling tickets was perhaps the most rude uncommodating person I have ever encountered in a service position.
I told her my mother needed a wheelchair to get down to the train to which she said we weren't early enough for that service. After waiting 10 minutes I said loudly that I needed a wheelchair, so she finally shoved one out the door.
I had to push my mother and drag her bag to the train running so she wouldn't miss it. When I came back up I expressed my anger at being treated so poorly to the same ticket agent and her response was "whatever!"