Steve Wellhoner came out to my house. Couldn't get the dvr to set up.

He was on the phone the whole time trying to get a waver to leave. They wouldn't give him 1, so I signed my paperwork so he could go. I asked him theat if we couldn't get it running, was he going to come back, and he said probably not. I said I don't want to be without tv tonight, and he said: "you won't you have a tv right there!" Unexceptable to say to a paying costumer.

I would like to know what's going to be done about this rudeness, because he got in his truck and left anyway.

Thank you for all your help on this matter. John Rogers 352-625-5005

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