Rude Pharmacy Mgr closed before closing time customers turned away
I pick up prescriptions for a patient regularly at the Mt. Vernon location.
I have had to change to a different pharmacy because of the Pharmacist,Joe closing before 9 pm. This is a continued issue I have witnessed and find upsetting. While customers still waiting he advises the employees to close drive-thru before 9, so that his out time is not delayed. Customers come in at that time, he ignores them, walks away.
Is this the customer service you want to represent CVS?
I understand he is the Mgr.but don't understand the why,very disrespectful even to employees. I have witnessed more about this Joe, call me at (661)363-7440 He should not represent CVS.Mary