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I went to the store with a promo code, they did not honor the code because it was texted to me and they did not want to take it. The instructions clearly said show the text to the store rep.

I tried to contact the corpate office but the operator put me on hold over an hour, not acceptable for a company that claims it wants to be customer oriented. Do not use Eyemasters unless you enjoy rude, unprofessional and no.

Common sense having people!!!! When you eye masters, send out a promotion honor it and when someone calls the corprate office don't leave them on hold for over an hour!!!!!

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