An agreement for payoff of auto loan was $1134.79, to be automatically deducted from checking account. I received bank statement and found they also deducted an extra $9.95 out of bank without permission.

I was never contacted by the rep, Jack Russo, to advised of the additional fee being taken from my account. I am still waiting for payoff letter. I think the $9.95 should be returned to my checking account. What exactly was it for.

It seems they had an account number and just took what they wanted. Both deductions were on the same date.

Thank You

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