I was issued an $82.00 credit reward towards ordering specific gifts. After beiing billed, even though my ordeer was less than the awards amount, it took 5 phone calls and over an hour and a half to reach a human being.

When I finally reached a human being I was lied to, and told I could not cancel my order as it has been shipped. It has been over 14 days and nothing has arrived, so I doubt that it has been shipped or it would have arrived by now.

this all started well before Christmas and it is now after New Years. I consider this fraud.

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