Seller: American Home Shield Product: Repair Clear all filters (0 of 58 reviews match)
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Called again and to get another repair and follow up on this one but they said they couldn't open a new repair until the prior one was paid. I tried to explain that they never completed the first repair and I'd pay as soon as it was complete. Not an option. Ok, I...
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Repair
#1306276
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When you have a sewer leak in your basement and raw sewage flooding, don't bother to call them.Tell me 24 hours to get someone here, then call again to be told expedited, but. Cannot find a plumber in my area. Terrible customer service.....avoid at all costs. Have made...
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1.0
Product
Repair
#1202124
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Our heat went out and we have American home shield.We called and scheduled for someone to come look at it. The contractors from Greenway services came out and told us we needed a new inside and outside unit so we purchased a new trane unit. One man came to install the...
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2.3
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Repair
#1191110
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service guy came out and never got back with me left my house open by cutting the wall where the pipe at now worrieng about things coming into my house.i was recomended to swisher plumbing company and they never contacted me nomore after they left my wall open.also i...
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Repair
#1149268
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American Home Shield - Horrible

Terrible customer service and an inadequate tech (called temp. Control ) who lied that we needed a heater when we REALLY needed a new Mother Board . Which by the way AHS sent out a tech for the replacing that item last month!!!!
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
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Turnaround Time
Value for money
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Product
Repair
#1144705
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This is the 2nd time I had to wait over a week for a contractor to come out and not fix anything then have to wait another week to come out again for a repair or replace. It happened ;ast year with my water heater. You call and sit on hold for over 30 mins. I called...
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h.kitchener
h.kitchener

I keep seeing all these complaints about AHS and wonder how they remain in business.

Product
Repair
#1129254
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I called in a repair order. And no on ever came to my house they called once left a message to call them back. And next thing I know you are charging me for a repair that was never fixed. The after waiting for an hour and 20 min on the phone your rep Ashley was no help...
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1.0
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Repair
#1128481
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This company suckkks so bad.My ac has been broken each month for almost 6 years now. They have the crappiest contractors. The garage is always broken too. The contractor come looking for their $75 and don't do anything!! Then come back the next day talking ab the part...
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Anonymous
Jan Maree

The most horrible company ever! Do not waste your hard earned dollars. I have been waiting two hours for some to answer their phone. I finally gave up listening to that hor...

1.0
Product
Repair
#1107166
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First of all in order to place an order u need to have more than patience.It takes an average of 2 hours to get a hold of a human being. After explaining in detailed manner what is wrong the place an order and usually the send a sloppy contractors /crooked cheap...
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1.0
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Repair
#1071622
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He ordered parts to repair my machine because he didn't have them on that date. He came back on 5/1/17 at 7:30 pm and put in the parts and tried to charge me for the second visit which he told me earlier was covered by the service payment I made on 4/12/17. On the...
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Anonymous
Anonymous

So far there has been no communication by American Home Shield about a lack of repair of my washing machine. I've been without a functioning washing machine for about 6 months...

1.3
Product
Repair
I didn't like
  • Contractor did not do much
  • False promises
#1052742
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