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Volkswagen Of America - Still waiting

Approval of warranty work on transmission

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Author
Service
Repair
Review #1581215 is a subjective opinion of PissedConsumer1581215.
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Camping World - Worst customer service experience in my life

purchased a keystone hideout with a ripped blind was promised by Ken the salesman to have it replaced in February it is now June he pass it on to someone else who promised the blind would be in on June 26th her name is star still waiting with no return phone calls no answering the phone calls this is a big issue because it is in the middle of the living room where you can't walk around because the wind stays open they refuse to respond refuse to replace it works customer service I've ever seen

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Author
Location
Lakewood Township, New Jersey
Service
Repair
Reason of review
Poor customer service
Loss
$250
Preferred solution
Order blind
Review #1573462 is a subjective opinion of poster.
0 comments

Other Company - Pricing

Yes you guys charge me $75 for a repair and I looked in my bank account and you have deducted $99 from my account

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Author
Service
Repair
Reason of review
Problems with payment
Review #1492306 is a subjective opinion of poster.
1 comment

American Home Shield - NO heat since November of 2018

Contacted AHS, sent contractor out. Fixed the unit after a few days the heat stopped working.

Tech came out 15 times it is now Jan/2019...Still no heat. AHS said we will replace the unit once the Tech informs them. They were informed. Communication issue now prolonging everything.

I got rid of the original contractor. AHS sent someone else out. The new Tech said unit is no good, needs replacement. AHS sent another Contractor out for another opinion.

Still no HEAT.Note 3 months. My wife and myself got sick twice.

DO NOT use AHS....NOT worth the pain and hassle... Good luck all.

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Anonymous
#1638788

The contractors are playing “hot potato” because the contractor will have to pay for your new unit, not AHS. Prepare yourself to be price gouged on the modification costs that will be out of pocket expenses for you, and labeled as non-covered items.

The original contractor is usually stuck with the hot potato, but since you got rid of them, AHS and the next 2 contractors are batting you around amongst themselves. Somebody has to absorb this expensive job, and it won’t be AHS. It will be one of the 3 contractors who will be bullied into paying for this under threat of losing all future calls from AHS. A denial may be still in the works, and believe me, every contractor AHS sends is looking at it from different angles trying to get AHS tomdemy the claim or at least max out your out of pocket costs, to offset the loss that this is going to cost the contactor that has to replace your unit.

Not only does that contractor suffer the financial loss and have to accept legal responsibility and liability for your new installation, but they will also take a hit on their overall “score” that AHS keeps, because they didn’t get this claim denied. The cycle time (number of days from the time the claim started to time job is complete) is lagging, and that also penalized the contractor. Meanwhile, I suggest you accept a Cash in lieu offer from AHS and hire an outside contractor to get the new system from. The cashout offer will be very low, but will still be way more than what the AHs contractor would get paid.

The AHS contractor who would end up installing your new unit would have to provide everything including the unit for payment of $200 from AHS—the same amount he gets from every single AHS job. Whoever “lands” the job will be stricken broke, suffer a loss of scoring from AHS, and have an unhappy customer “you” who wouldn’t recommend them to your worst enemy. Make sure they are planning to pull a permit and have the system inspected. They will really get beaten up then.

Making the contractors and the customers suffer and fight amongst themselves is what AHS does best. Please update

Author
Service
Repair
Reason of review
Order processing issue
Review #1460762 is a subjective opinion of PissedConsumer1460762.
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Warrantech - Very Poor Service

2.1
Details

Well after two weeks of trying to get a repair order completed, I have cancelled the dispatch. A rep from National Platinum contacted me today around 6 PM and again after 7 PM.

He said he could get here by 7:45 tonight. I asked him if he had the baking element (part) required to made the repair. He said no he did not. I told him that we had been two weeks getting repair done at no fault of our own and if he could not make the repair tonight then we will make the repair at our expense tomorrow, because we have been given the 'run a round' now for two weeks.

The Model number was provided on first contact with Warrentech and also we offered to provide the part number. Several attempts at getting appointments set had failed.

We strongly suggest that Warrentech not be used for extended warranty purchase on anything!

Email: jlukesmith@aol.com

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Author
Service
Repair
Cons
Repair scheduling
Reason of review
Poor customer service
Loss
$125
Preferred solution
Reemburse for Parts costs $60.00 at once!
Review #1455496 is a subjective opinion of poster.
1 comment

American Homes 4 Rent - Air handler leaking upstairs

Airhandler leaking water out into hallway upstairs. Dishwasher has been leaking the entire time we've lived here.

It took them months to send someone out and the first time they couldn't reproduce the leak so they said it was fine. The second time they came they said it needed to be replaced but it's been a few months and still no word. Sprinklers have been out for a couple years and they sent someone to look at them but they never came back to fix the issue. They seriously need to get their *** together.

If i didn't do my job correctly i would be fired. I think it's time to do an entire overhaul on the company.

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Anonymous
#1611608

Hello MassivePiranha175, Sorry to hear about how you have been treated by your landlord. We are a group of people formerly employed by the Wall Street corporate landlords like American Homes 4 Rent, Invitation Homes, and FirstKey Residential who have come together to share information and tips we gained from working for these companies in an effort to help tenants get fair treatment.

We recently used your complaint as an example of tenant mistreatment in a post we did that talks about how to get repairs performed in a timely manner. If you are still dealing with repair issues, you might find the tips and information helpful. You can find the posting here: https://www.landlordsowetenants.wordpress.com/2018/12/12/tips-to-get-timely-repairs/ If you have questions, please feel free to let us know by leaving a comment at our blog.

Good luck with the rest of your tenancy - we hope the remainder of your lease is better than the start. Landlords Owe Tenants

Author
Service
Repair
Reason of review
Order processing issue
Review #1407285 is a subjective opinion of poster.
2 comments

Lowes - Problem w outside deliver/repair contractor

Store trying to be helpful but outside delivery/repair co refuses to accommodate after 5 appt for a brand new dryer leaking gas.

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Anonymous
#1576646

I hope that if you had any kind of gas leak you would call 911 or your gas company. Gosh, that is dangerous.

Anonymous
#1566393

Where is the gas leak? Is it in a connection to the dryer, or is the leak within the dryer (you state the dryer is leaking gas)?

If the leak is within the dryer you need to contact the manufacturer of the dryer and have a service person sent out.

It can't be a very serious leak if it hasn't been fixed in 5 appointments. If it were ,you would have been concerned for your safety and had someone else come and fix it.

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Author
Service
Repair
Review #1361049 is a subjective opinion of PissedConsumer1361049.
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American Homes 4 Rent - Fed up !!!

1.0
Details

We have rented from this company for 5 years now and for the most part we handle any issues we need to on our own.. why you ask??

Because if you call then you will probably die faster than they will get someone out to fix it! I had sewage backup in the house and all they could say was .. we will put it out to our contractors! 5 days later no toilets , nothing...

the contractor comes out! 5 days!!!! Last time it took almost two months for them to come out!! Do not rent from this company!!

I can’t wait to get out of here!! And after reading some of these posts I pray that they don’t try to keep my deposit because that would be bad news for them!!!

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Author
Service
Repair
Reason of review
Order processing issue
Review #1359849 is a subjective opinion of PissedConsumer1359849.
0 comments

American Home Shield - Worst service ever

Had a leak, they fixed it, but left *** in the ceiling. Called back to ask them to come back and patch it, was advised "dispatch" would call me back in 4 hours.

Fast forward 4 days, still no call from dispatch. I called again, was blind transferred to some company. Called again and to get another repair and follow up on this one but they said they couldn't open a new repair until the prior one was paid. I tried to explain that they never completed the first repair and I'd pay as soon as it was complete.

Not an option. Ok, I asked to please complete the first repair so I can pay and open a new repair, still waiting.

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Author
Service
Repair
Reason of review
Bad quality
Review #1306276 is a subjective opinion of PissedConsumer1306276.
0 comments

Renters Warehouse - Con artist

1.0
Details

Repairs where trumped up. Quoting extremely high repairs like needed major things this fix when actually it was nothing major.

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Author
Location
Houston, Texas
Service
Repair
Reason of review
Problems with payment
Review #1265088 is a subjective opinion of PissedConsumer1265088.

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