Product: Repair Clear all filters (49 of 49 reviews match)
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After they get you to sign up for a year, you can never get any service waited six months for a repair man , The first 30 days you're not covered for any repairs, and if you want to cancel you have to cancel in the first 30 days you would have no idea that it's all a...
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Repair
#1202571
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When you have a sewer leak in your basement and raw sewage flooding, don't bother to call them.Tell me 24 hours to get someone here, then call again to be told expedited, but. Cannot find a plumber in my area. Terrible customer service.....avoid at all costs. Have made...
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1.0
Product
Repair
#1202124
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Our heat went out and we have American home shield.We called and scheduled for someone to come look at it. The contractors from Greenway services came out and told us we needed a new inside and outside unit so we purchased a new trane unit. One man came to install the...
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2.3
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Repair
#1191110
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i bought washer/dryer combo 2 years ago.i wanted to support my locally owned sears business. my dryer broke in January. the service guy came 2 weeks later, ordeted parts. We are now waiting until Feb. 20 to get another service guy to come fix this. parts are setting on...
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2.5
Product
Repair
#1189221
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service guy came out and never got back with me left my house open by cutting the wall where the pipe at now worrieng about things coming into my house.i was recomended to swisher plumbing company and they never contacted me nomore after they left my wall open.also i...
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Repair
#1149268
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American Home Shield - Horrible

Terrible customer service and an inadequate tech (called temp. Control ) who lied that we needed a heater when we REALLY needed a new Mother Board . Which by the way AHS sent out a tech for the replacing that item last month!!!!
1.0
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Repair
#1144705
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Squaretrade - Have yet to see any benefit for $100 Warranty

Completely corrupt!!!! DO NOT waste your money. They say they’ll have your product fixed in 2-5 business days. It’s been a month! They keep telling me that I’m on a customer service waitlist and they’ll contact me within a day. They’ve never contacted me. I’ve called them 4 times now. No product, no refund on my laptop. Now I’m screwed for college finals, worst company ever.
1.4
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Repair
#1144202
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This is the 2nd time I had to wait over a week for a contractor to come out and not fix anything then have to wait another week to come out again for a repair or replace. It happened ;ast year with my water heater. You call and sit on hold for over 30 mins. I called...
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h.kitchener
h.kitchener

I keep seeing all these complaints about AHS and wonder how they remain in business.

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Repair
#1129254
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I called in a repair order. And no on ever came to my house they called once left a message to call them back. And next thing I know you are charging me for a repair that was never fixed. The after waiting for an hour and 20 min on the phone your rep Ashley was no help...
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1.0
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Repair
#1128481
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I booked 2 hours of work on a Saturday.An hour before they were to show up I got a call saying they'd be 2 hours late, because they were double booked. Then when they did show up they worked for an hour, charged me for 2 hours and left. They said they had to leave...
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1.0
Product
Repair
I didn't like
  • Schedule an appointment when they did not have anyone to do job
#1117081
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