Refused service but paid Jan 03, 2012 online
I was refused service stating nonpayment of my bill which was actually paid online from my bank on Jan 03, 2012. Please check your records and reenstate my account immediately.
Of course, this will not help me at the present time as I must wait until someone reads this message. Your accounting records need to be corrected.
This obviously has been a most critical error on your part and nothing I can do ab out it. I would think you would make some adjustment for a fix in the future by providing a phone number or the like.
Carol Lincoln e-mail firstname.lastname@example.org