Refused my sale discount cause i forgot my coupon
I live in Halifax,MA I read in your fly er of an 2000Lb winch on sale for 49.99 when I entered your Braintree store at 3:30PM.on Monday 11/7/11 I asked the girl at the cash register where the winches on sale were located, she directed me to them. I proceeded to look for other items I needed.
A five gallon gas can, A syphon pump and, A low profile creeper. I approached the cashier line and noticed the cashier swiping bar codes on A fly er. when I approached her I asked her if I needed the fly er for my discount she told me yes that I would be charged full price for the items in the fly er without it I told her I forgot mine and is there A fly er in the store I can use the coupon from, she told me no. I cannot for the life of me understand how A cashier would let A customer out the door.
After seeing A large amount of items in the shopping cart and loosing the sale.
Even Super markets will use a fly er from under the cash register to swipe the discount for a customer who forgot their fly er. After I was done talking to the cashier I asked my wife to leave the shopping cart with all the items aside and we left the store.
Product or Service Mentioned: Customer Care.